AllsecurityequipmentReviews of allsecurityequipment.com

I tried to return the item and no one responded to my email. Ended up eating $200 in hinges that were mis represented

The cord is too short to make it to the control panel, where it is supposed to be terminated. It comes with no installation videos or instructions only a wiring diagram and the brackets are not well labeled.

Part ordered and was never informed of a backorder

been a week since ordered .. just today after i question whether its been shipped or not..i get these e mails when i put out 1200$ i expect its on the shelf and ready to ship..i ordered 3 other operators from moving up a day later than you and they arrive tomorrow

Ordered on Oct 28 Contracted customer service for tracking info an I’m waiting

I have sent several emails to cancel order. None have been answered. This was done done right after order was placed. I explained it was wrong item but it is still being sent. I will send it back and expect a full refund.

I recently purchase a complete Lift Master system, LA 500 operators and Heavy Duty brackets, That are made by All security equipment, Well they are far from heavy duty, They are made out of 3/16" thick metal and bent when we were setting the safety reverse on the system, Also the post bracket a little heavier 1/4" thick which should have been 3/8" per the manufacture which is given with the operators, When we install the operator arm on the back of the operator has a swivel bracket made to except 3/8" steel brackets, The operator does not sit even and is on an angle. I call and talked to tech support, They told me to off set the front of the operator to make it sit even on the back of the operator. I tried what he said to do, That did not do anything still uneven and over time this will only get worse by wearing out the plastic spacer, Lifting the front of the operator this will cause the operator to be unlevel, which lift master states to make sure the operators arms are level. This is unacceptable, I paid for HD brackets which they are far from that. I bought these brackets to save me time, I should have made them because, buying these bracket which are made very cheap, What did they save maybe $15.00 - 20.00 in steel, caused me an extra day in labor to go and buy the steel to make them the right way. I am very dissatisfied with this product.

I paid for 2nd day air.Yes I know 24-48 hour disclamer. I still have not recieved my product it has been 3 weeks. I have called and e-mail for 2.5 weeks to see where my product that has been paid for (fast to take the monies out) was. I had to say compisate me backand all they did was $10. YEP I lost a job because of time line. VERY BAD WILL NOT USE AGAIN