AllSculptures.comReviews of allsculptures.com

Waiting more than 12 weeks for a fountain. Never more!!!!!!

This must be a mom and pop shop and pop is laying on the couch!!! Mom must have to do all the work! You cannot speak directly to any live person as they say they will call you back..... just leave a message... Well after 10 messages..... no call back. I have heard nothing from them other than a computer generated order acknowledgement...... 3 weeks later I have no order delivery nor a live person that is willing to return a call. Pop has got to get off the couch to help make this small wanna be business work. I'm sure the most work they have done so far is setting up the website! On a scale of 1 to 10? -2!

I ordered two pedestals 3 months ago. Other than the receipt I received minutes after purchasing, I have heard NOTHING from them. Do not order anything from them. I had hoped I would receive the items but it looks like I will have to dispute the charges. Update: I called the manufacturer of the pedestals (Orlandi) and was told they have ONE person who does the painting and they are backlogged. Obviously, poorly run business. Phone messages to AllSculptures are completely ignored (as another reviewer mentioned.) Funnily enough, the website has text that indicates a live chat feature that doesn’t exist. After several emails, I received a message that they requested a status update from Orlandi and would let me know the status...2 weeks later and nothing. I can’t comprehend how a business can operate in such an unprofessional manner (AllSculptures and Orlandi). Not even an apology from either company. Unbelievable. Do NOT order from either of these companies.

I wish I read the reviews before I purchased. I paid $55 for a garden sculpture; received the wrong one. Was told numerous times they would send a return label and it was never received. Once the rain touched it, the metal started to turn this ugly color and now it stained my porch. Horrible isn't a strong enough word to describe this company.

Terrible products, way overpriced, gives a 30 day warranty. I bought a dog for 165$, after a couple months the paint started to come off, they told me to just repait it. The products are cheeply made and poor quality.

Ordered a bronze statue, order was confirmed by AllSculptures. 3 weeks later I check on the delivery due date and they tell me their vendor no longer carries that item. Horrible customer service....or any kind of service. Do not recommend them for any purchases! Bennett

Ordered an octopus cup holder for display of my sea-themed pottery. When it arrived, I was dismayed to find that, despite their picture of the octopus with several cups hanging from its arms, the curves at the ends of the arms are so small they would only hold a teensy teacup. Some arms had no curve/hook at all. I feel this would be better marketed as a jewelry holder. It cost me $24.98 to ship back, and apparently their shipping costs will be deducted from my refund. The item cost $55, so I'm basically out more than I paid. Not happy!

Thank you, Allsculptures. You provided such great customer service and made the ordering process so easy. I ordered and received the statue within one week. GREAT SERVICE