Aisha
Customer service
Thanks for the customer service team for their time and effort

At ALLSCHOOLABS, we work with a global network of pharmacies, medical & lab retailers, grocery stores and delivery partners to source and deliver hard-to-find products across 2,184+ cities.Every order involves many moving parts - product availability, partner inventory, shipping, regulations and last-mile delivery. Details and delivery outcomes may vary by product and location.Eligible lab and medical wares may be available with Pay on Delivery. Pharmaceutical & grocery products are fulfilled by third-party partners and follow their payment and fulfillment terms.Customer care and enquiries are handled only through our official website Contact/Support pages. We do not provide support through third-party websites or partner platforms.
ALS (allschoolabs.com) has 54 customer reviews on Five Star Index, with an average rating of 2.7 out of 5.
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Aisha
Thanks for the customer service team for their time and effort
Stephine M.
Tested and okay 👍
Nworie B.
I'm okay with the delivery time but i had to pay for prescription for a live session with a doctor which i wasn't really prepared for . But I'm grateful
sade
Order yesterday afternoon still no tracking number 😑 which means will take ages to get here 😢 if they sent out yesterday would of had a chance to get them by thrusday but they seem to take ages to send them out!! Once you order they should send them out as you pay so much for delivery
Response from ALSAug 9, 2025
Sade, its amazing that you are not truthful with your review and sad for trustpilot that fails to allow the business reply with screenshots of business transaction. Now your first order, a week ago was delivered and you were so impressed with the speed , pricing and meds quality that you ordered again the very same day. Its that second order which you've been tracking successfully since we sent out on monday 4/09/25 that is likely to be delivered today - 9/09/25. You never thought of a good review when you received your order timely and intact but would rush up to share a thought as the next one experience delay. How do you do that ? First order: Tracking Number is 3012463543 https://www.dhl.com second order: Tracking Number is 5441387781 https://www.dhl.com
Atawal C.
I have ordered products two months ago and it still processing. I have sent 3 emails to the customer service and no response whatsoever I want a refund
Response from ALSJul 16, 2025
Please provide your order number for validation. Moreso, if your order has delayed for more than a few days, you'd have been notified as to why. Please revert to customer care with your order number. We do not provide support or refund hereon.
Ianis F.
The order never came XD almost a month since order when it said arrival time 3 days. Its a scam. Payed 150$
Response from ALSJul 16, 2025
Please provide your order number for validation and resolve. I wonder how trustpilot is able to recognise negative reviews planted to force businesses to buy packages to remove those reviews
khalid A.
I sent so many massges without any reply.
Response from ALSJul 16, 2025
Our contact channels are open for messages from 9am - 5pm mondays - fridays. We are unable to manage inquiries outside work hours for now. Please provide your order number for validation of a transaction with us
Paul S.
Pure SCAM. Never bothered to deliver my order. It is like sending money to a black hole. When asked about the order status, a phishing email came. This is Allschoolabs' answer submitted after more than a month from my Trustpilot review: "This is false, we do not send phishing emails. Also false, all orders must be delivered as also seen in our website. Please provide your order number for validation." As of July 18: their answer proves what I have written earlier. BTW - the order (placed on May 19) has not been delivered yet... And finally a note for the one answering to negative reviews: you are always using the same words in your answers to negative reviews ("false", "provide your order number", "prove", etc.). Can't you see that 65% of all Allschoolabs reviews are negative? Are these people all "false?" So it is obvious your website trully is SCAM. Are you not ashamed to STEAL MONEY from people? And the answer is also obvious: you are not. This is the 2nd answer from Allschoolabs: "Added: We are not serious with trustpilot reviews because by our terms of use, we have a contact channel where we solve purchase issues. Now you cannot provide an order number, you cannot provide a denied refund request, you cannot provide a copy of the phising email. How can we validate your interaction with our firm. you make up the 65%." It looks like Allschoolabs spend more time by answering to negative reviews than actually delivering the ordered products. See - in business with normal companies, one places an order and gets the ordered stuff delivered. Simple, just like that. With Allschoolabs people are "false", and they need to "prove" and "provide". Just to cover up it is a SCAM and fool more people. BTW - my order no. is "provided" in the Trustpilot. Anything else is needed to "prove" I am not "false"?
Response from ALSJul 16, 2025
This is false, we do not send phishing emails. Also false, all orders must be delivered as also seen in our website - https://allschoolabs.com/proofs . Please provide your order number for validation. Added: We are not serious with trustpilot reviews because by our terms of use, we have a contact channel where we solve purchase issues. Now you cannot provide an order number, you cannot provide a denied refund request, you cannot provide a copy of the phising email. How can we validate your interaction with our firm. you make up the 65%. Btw, reason we upload a few proofs of deliveries as seen in the attached link. Now what percentage would it be if only those few reviewed ?