Fallon B.
Avoid at all costs!!!
I wish there was a way to give negative stars, because this company deserves nothing positive. I wish I would have seen these reviews before ordering. The service is horrendous and as I've seen stated in many other reviews, they try to blame every on COVID-19. I ordered one canvas and brush set April 24th and it is now July 24th and I still have not received my package. My shipping notification said it would arrive by May 28th and when 2 weeks past that date came I contacted the company. Professionalism in their response was nonexistent and they said there was a "logistics error" which caused my order to not have been shipped. I asked numerous times over numerous emails for a refund which they refuse to acknowledge. Now they are saying when the package is delivered, I can refuse it so they can issue a refund. But how can I refuse a package I don't receive?? They have yet to respond to my email with an answer to that question. I have tried to be patient because I know everything in the world is a little more complicated at the moment, but its getting ridiculous. Avoid this company as all costs!! It is not worth the stress and hassle that comes along with it.



