AlloymantoolsReviews of alloymantools.com

My representative Mauricio has been entirely responsive and effective!!! I wish the charger unit had not failed but it did. He was able to respond and resolve my trouble quickly. thanks

Ive got a 20v leaf blower about a month ago I went to charge my battery to use it and found that my charger wasnt working.I called customer support,was asked to send a few pictures then was notified that Im being sent a new charger.Thanks to customer support Im thrilled at the outcome.Thanks Maurico.

I called Alloyman help line and it was not answered. I left a voice mail. The next day shortly after 8 AM a rep called to solve the problem. The tiller-cultivator package did not come with the batteries, charger, or instruction manual. The customer rep offered to send replacement items. Problem solved, no hassels.

Thanks Mauricio for the quick answer after my e-mail!! Edwin

I can't believe how seamless it was getting the information I needed for a charger for my hedge trimmer! Mauricio answered my email so quickly. We emailed back and forth a few times then he let me know what I needed. What a great company.

I am a retired attorney. During my years of practice I dealt with and addressed many kinds of situations. I have a pretty good sense when a company cares about a consumer. I have severe disabilities so when I moved I bought a blower to remove fallen leaves. The blower stopped working after about a year and a half even though I had only used it twice. The battery stopped working. I communicated with Alloyman, the manufacturer. I dealt only with a person named Mauricio. He was exceptional. I could not provide a copy of the bill and the company no longer had the battery in stock. He worked diligently and continuously to get me a replacement battery without charge. We exchanged at least over ten emails and he constantly kept me apprised of the status through the date of shipment. Almost any other person would have given up. But he was kind and felt for me. Without his A+ in effort I could not have used the blower. If this type of service is typical of the company, then it a great company to patronize. It stands behinds its products.

Great product the best customer service I have ever encountered this company stands by it products the tools are great very helpful this company goes well over beyond expectations and I am telling u this is not a joke I only have great things to tell u about Alloymantools I could write a book 💯 to Alloymantools and the wonderful staff

I purchased a laser level that I was very pleased with. But it stopped working after 11 months. I called customer support after hours and received a call from Mauricio the next business day. He was very helpful and I received a replacement free of charge. The whole process was much easier than I expected.