Alloy.comReviews of alloy.com

Horrible horrible place to do business. I ordered pants on March 30th and am still awaiting a refund. I have spoken to 3 customer service reps who have been less than helpful. Don't waste your time shopping here.

DONT BUY HERE!!! DONT BUY HERE!!! DONT BUY HERE!!! they WONT give me a RMA number. u need a RMA number, from Ally, in order to send u stuff back to them. theyre telling me that my order is over 30 days old. IT IS NOT!!! I ordered it on march 16th, they shipped it on March 17th. I sent them an email. haven't heard from them. don't expect to. DONT BUY HERE!!! DONT BUY HERE!!! DONT BUY HERE!!!

Let me start by saying, I wear a size 7 and I have a 37" inseam. All legs. Alloy used to cater to my needs. Nothing is better than having a great fitting pair of jeans. Especially a pair that doesn't cost a fortune. Alloy used to be my go to store for jeans, pants, dresses and even shoes! Their selection rocked. Their jeans, cut perfectly. I was even able to get 39" inseams, great to pair with heels. But they have done a complete nose dive. Their selection of extended lengths is tiny (if you're lucky enough to find a pair in stock) and the styles have tanked too. I keep checking their, difficult to navigate website, just to be let down over and over. Alloy used to make me feel great about being tall and thin because they seemed to know just what I needed in clothing. Lately, I simply hate being tall. Nobody else carries what I like. Nobody cares about us tall girls the way Alloy used to. It almost makes me feel like I lost a best friend. For the sake of every tall girl on this planet, please, please, please bring back the Alloy we deserve!

The items shipped were not as expected AT ALL. Terrible quality that looks like it belongs at the dollar store. I returned my purchase and they conned me out of my money by giving me a "merchandise credit" that I would have to call to use. I called to use it a year later because THAT'S MY $50. The girl says they've been behind on responding to emails and that their system shows nothing for my name and they can't do anything to help me without a merchandise credit number. That's hilarious because I NEVER RECEIVED ONE. They didn't care and did nothing to try and make me happy. Avoid this business at all costs

What was once a great company is now..well, frankly crap. I've always ordered for my older daughter through them and she always loved everything. Now, well we'll order from elsewhere for our younger one. The selection is HORRID and almost nonexistent. Thanks for killing a once great shopping place.

I have been a customer of Alloy for over half of my lifetime because of their large selection of longer inseam bottoms. But I can no longer support a company that is so disorganized and misleading. I ordered two pairs of sweatpants in November and never heard ANYTHING from the company as to where my order was come late December; I had to inquire about my order to get any kind of communication from them (you think this would be a courtesy if you were not going to ship product to a customer). However, I received a generic email stating my items would ship 'soon'. Now over THREE WEEKS later we are in the middle of January and I receive another generic email stating my order has been cancelled. That's it. I was really looking forward to my order, I still want the sweatpants I ORDERED two months ago, but no, not going to receive them. HORRIBLY disappointed. Will not shop here ever again.

there are no humans working in customer service and if there are i really hope they are not getting paid for it!!!!

I will never shop with Alloy again. Their clothes are already overly priced and completely ill-fitted....but to make matters worse, Customer Service never answers emails. I'll take my business elsewhere.