Angelo D.
I ordered groceries from Alli West…
I ordered groceries from Alli West Indian American Grocery expecting fresh items and decent service - but I ended up dissatisfied. My fruits arrived spoiled or bruised, and some perishable foods looked nearly expired when they reached me. Even after reaching out to request help or a refund, I got no reply. Shipping took way too long for food items, and the packaging wasn't sufficient to keep things fresh. I won't order from them again - it just wasn't worth the risk.
Response from Alli West Indian American GroceryNov 30, 2025
Hello, Thank you for taking the time to leave feedback. We take all customer concerns very seriously, but after thoroughly reviewing our order system, we were not able to locate any orders under your name or any variations of it. Additionally, the items you mentioned—including certain perishable foods—do not match the products offered on our website. Because of this, we are unable to verify your purchase or contact you directly regarding the issue. If you did place an order with us under a different name or email, please feel free to reach out to us at “[email protected]” with your order number so we can investigate further. We always prioritize customer satisfaction, and we’re more than willing to assist verified customers with any concerns. Thank you for your understanding.