Allies of SkinReviews of allies.shop

J’ai testé une crème conseillée par une dermatologue. La crème coûtait 120€ environ. Après l’avoir utilisé de façon régulière, je n’ai vu aucun résultat. Pour ce prix là, c’est vraiment décevant.

The products are good, however there is absolutely NO CUSTOMER SERVICE!!! So as long as you don’t have any issues, you’re fine, but if you need help YOU ARE OUT OF LUCK, BECAUSE CUSTOMER SERVICE DOES NOT EXIST! I ordered several products November 27, 2024 and only received part of my order. I attempted to reach out for help with no luck, so I’m writing this review. There is no phone number which reaches them, and it’s a monumental task to email them, and when you email Allies of Skin, they don’t even respond with anything other than “ they do not consider themselves at all responsible for lost shipments!” I am now out an additional $235 for a product I NEVER RECEIVED!!! Even a great product is not worth purchasing if you have no options when there are shipping issues. I WILL NEVER PURCHASE ANOTHER THING FROM ALLIES OF SKIN!!! If ALLIES CANNOT STAND BEHIND THERE BUSINESS THEY ARE A POOR EXCUSE FOR A BUSINESS AND USELESS! How can they not care if customers pay for, but do not receive their products?!?!?! 9/2/2025: Anyone who’s interested might like to know I NEVER RECEIVED ANY COMMUNICATION FROM ALLIES OF SKIN, THEY HAD NO INTEREST IN REFUNDING THE MISSING PRODUCTS AND NO INTEREST IN ANY TYPE OF REFUND. ALIIES OF SKIN TRULY DOES NOT CARE ABOUT THEIR CUSTOMERS OR THEIR REPUTATION.

Spent $400 and had to follow up with an order which ended up being delayed (no warning of this prior) and left the country before receiving the order. They take zero responsibility for their delivery service. Other companies will give a warning that shipments are delayed during certain times, giving you the ability to decide if you want to purchase or not. However, they failed to do so. Strong on marketing, poor on delivery and follow through.

The "Hydrating cleanser" Dried my skin out so badly...and aafter I got the 35% serum I tried that and I am not even sure about that. There is no 35% of *anything* in this serum. Tota RIP OFF do not buy their stuff.

A company that uses scam techniques to lure customers. Always on discounts and one for one deals. I have seen so many negative reviews just like what I have experienced. Pretending to be a cult luxury brand when it's just nothing more than selling mediocre products at exorbitant prices. A small serum for over $200? I would rather buy LA MER. Total regret. Poor customer service, tonnes of excuses to deter my returns. Will NEVER buy again.

This is a scam. I ordered a product and spent £50 and it never arrived. Sent multiple emails and got just misleading replies and no answers. I asked for a refund. Don’t trust them

The company doesn’t deserve a single star. I placed an order with them. I received a notification that my order was delivered a week later. However, this was never received. I contacted the courier company who confirmed that the order was not delivered on set date & advised to contact Allies of skin. Unfortunately, Allies of Skin has not refunded nor resolved the issue. Their customer service claims that no refund will be issued until they hear from the courier. It’s a disaster to say the least. An ongoing issue for over a month since I placed the order. Never again! Their products are not worth the drama.

Really expensive poor quality I ordered 2 products these are not inexpensive the night cream with peptides and retinol and the recovery balm both did not dispense product from the pump you press continually and nothing comes out am very disappointed that no one has got back to me from the help email address nor from the online form I have completed I will never buy from them again