Greg
Violation of do not call registry
Received an unsolicited call from this group. I am on the do not call registry. I will be reporting to the FTC.

SBS specializes in helping students and graduates navigate federal student loan relief programs offered by the Department of Education. We provide expert guidance and application assistance to help you qualify for and successfully apply for government forgiveness programs.
Stonebridge Student Services (alliancefinancialservice.com) has 16 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.
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16 approved reviews, newest moderated first
Greg
Received an unsolicited call from this group. I am on the do not call registry. I will be reporting to the FTC.
Jeanie K.
I received an automated voicemail from this company, so I called back. The representative told me the person who contacted me works in their marketing department. He explained what their service does and how they could help me get my student loans from DeVry University discharged or forgiven. Thanks to some of the reviews on this website, I was already cautious. After a few minutes on hold, the rep came back and said my loans qualified for full discharge. He told me all I needed to do was pay a service fee, which he claimed was fully refundable. When I asked, “Oh, I was hoping this was a free service,” he said that yes, I could do it myself for free, but their job is to expedite the process and make sure everything is handled correctly. He also mentioned that doing it on my own would involve a lot of paperwork. At the end of the call, I told him I needed to discuss it with my family and would reach out if I decided to move forward.
Response from Stonebridge Student ServicesApr 21, 2026
Thank you for your feedback. We would like to clarify a few important points for anyone reading this review. Our company provides optional, fee-based assistance for borrowers who would like help preparing and submitting applications for federal student loan relief programs, such as the Borrower Defense to Repayment process. From the very beginning of every call, our representatives clearly explain that we are a private company that charges a service fee, and that borrowers can always apply directly with the U.S. Department of Education on their own. This disclosure is something we take seriously, and it is communicated verbally, on our website, and in our service agreements. Like many professional services — such as hiring a tax preparer or legal document service — some individuals prefer assistance with paperwork and documentation, while others choose to complete the process themselves. Both options are completely valid. Based on your description, it appears that our representative explained both options and respected your decision to discuss it with your family before moving forward. Since you did not enroll in any services, we appreciate you taking the time to learn about the process and wish you the best moving forward. Our goal is simply to provide transparent, optional assistance for borrowers who choose to use a professional service.
Denise W.
I reached out to Alliance Financial Services to inquire about getting my student loans from DeVry and Keller discharged/forgiven. Instead of receiving a helpful explanation of the process, I was met with one of the rudest associates I’ve ever spoken to. He had a dismissive, “the fee is $1,500, take it or leave it” attitude and made no effort to explain what I’d be paying for. His tone alone was enough for me to decide not to do business with this company. If this is how they treat potential clients, I can only imagine what the rest of the experience would be like.
Daria
Really smooth experience overall. The team was helpful and easy to communicate with. Everything was explained clearly and the service was quick. Would definitely recommend Alliance Financial Service.
David J.
I wasn't aware that I qualified for loan discharge until I reached out to Alliance finanacial. I was in danger of my loans going into collections and Max helped me get my loans in good standing and into a discharge program. Now I don't have to worry about getting bills from my lendor. Thank you so much for all the help.
Brandon
Amazing customer service...always got back to me with anything I needed.
Klea B.
I received a call from a company regarding my school loans from University of Phoenix. I was unaware that such a program existed or that there were options available like this. I went through the process with them, and I can confidently say that they fulfilled their promise by filing my claim within the same week.
CK
Sterling with Alliance was great! All it took was a quick phone call or two, and despite the price, they worked with me to make sure I could pay on my terms and put together a Borrower Defense Application that I would never have been able to put together so well by myself, including legal framework, reference to statutes, and thorough explanations.