ALLHDD.COMReviews of allhdd.com

I can say they have great services ,I once ordered from them and time ,quality price was great . I recommend it

So, I ordered 2 RAID cards from this company for X price. Everything was placed and processed successfully. Not even 20 minutes later they cancel my order and claim that it is out of stock. I go back and check on their site and the item STILL shows that it is "IN STOCK". However, NOW they are nearly double the price! Now, sure I understand that errors happen and someone screws up so you have a lower cost on your site. BUT let's get real now at that point then you should at least contact the customer and work something out with them. This is completely absurd on how they go about business like this. I tried calling twice and all I get is "all representatives are busy".

DO NOT BUY FROM HERE! Ordered a HD that was not fully described (didn't show pictures of both sides) and ended up being to thick to fit into the device. The back side had a raised bumped out panel. Ordered in early Jan., went thru support to refund/exchange and told they would deduct 30% restocking. No customer service benefit acknowledging incomplete product description, but fine. Still waiting on the refund or confirmation they received the drive. Have proof on my end via tracking. Have sent over a dozen followups on this ticket, called half a dozen times — still nowhere on this. Emails don't get answered, phones don't get picked up. They earned their F rating on BBB!

i contacted them via phone to ask about my purchase and they really helped me out. in a nutshell, fast and nice.

I purchased an order of several Cisco phones from ALLHDD. One of the phones was non-functional upon arrival. I requested an exchange and ordered a replacement from them. ALLHDD approved the return and asked that I ship the phone back, which I did. They did not refund the money for the phone. I continued to request a refund and they would respond with “We need to review with our team”. This went on for 8 months until they finally stopped responding to my requests. I never received the money back for the product that I returned.

This site is too simple but nice and actually i hope a lot of company will use ALLHDD.COM. why? cause i think by make site with ALLHDD.COM is best choice. i really enjoy and comfort with the design and it is user friendly too. i mean when people open site, they will know how wonderfull this to be them site. Dyan Suci P

My experience concerning allhdd is great! They are trustworthy! I have ordered external storage device 3 months ago and when I got it I was pleasantly surprised, everything was like it was supposed to be! Shipping was totally complied! I am surprised and I will be glad to do buy more stuff on their site. I would gladly recommend it to anyone! Enjoy!

I ordered a SSD HDD for a data backup that we ended up not needing to do. I submitted a support ticket immediately to request an RMA. I never received a response until I called a number of times. Long story short is has been 5 weeks since ordering the item and I have yet to be reimbursed. At every intersection of the process, (requesting an RMA, confirming delivery of the item, receiving the credit) I have had to send multiple updates to the ticket and call several times. Usually no one picks up and the ticket responses are the same default message. I don't recommend working with them.