Nicolette M.
Buyer, beware! They send out dirty products from other people
They have no quality control and do not believe them when they say they will allow a return because they won’t. Ordered pure sleep, silver allergy bedding, which they claimed was cotton and was NOT, arrived dirty disgusting used bedding, which came neatly folded in their containers. Could not return, and could not get a credit and could not get a refund. Buyer beware!
Response from Allergy Control ProductsAug 15, 2023
We apologize for your experience and strive to provide both an excellent product and customer service as we have for over 35 years. I am not sure how this happened as this is not a normal occurrence. As such we have reviewed our internal shipping processes to ensure this is not repeated. The item you ordered as described on our website is NOT 100% cotton as most of our Allergy encasement are. These are a complimnentary sheet that as described are: The Pure Sleep 300-Thread Count Silver Pillowcase 2-pack is made from 60% cotton sateen and 40% silver-infused polyester. This blend is uniquely woven with silver fabric that’s naturally anti-microbial, hypoallergenic, and helps to reduce 99.9% of germs, bacteria, and allergens. This silver weave never washes out or deteriorates. Easy-care machine-washable and wrinkle resistant. We would be happy to refund your order please contact us at 1800-522-1448 and provide us your order number and we will facilitae a refund.


