Allegiance Van LinesReviews of allegiancevanlines.com

i moved from ny to nc. the moving company stored my things from 8/25 to 9/20 when they delivered them. the moving company i used was new state transport. when i booked them, it was through allegiance van who apparently contracted them out to new state. this was never mentioned in my talks with allegiance. in this process i have about 4 boxes of missing items totaling about 4000 in missing boxes and items. allegiance advised they are not responsible and new state is not getting back to me. i advised new state what was missing and they said rhey will get back to me and he is now avoiding me. This company never disclosed that my goods would be contracted out and that they were a broker. They also advised that my things would be stored within 100 miles of my destination, however new jersey is more than 100 mile to north carolina

​Avoid Allegiance and Seal Pack Movers at all costs. ​Save yourself the massive headache, stress, and financial extortion. We originally hired Allegiance expecting a professional, transparent moving process. Instead, they subcontracted our entire move out to Seal Pack Movers (out of Jersey City, NJ). ​The worst part was the bait-and-switch: after the truck was fully loaded, they arbitrarily jacked up the price of our move from $6,000 to $10,000. With all of our belongings already loaded on their truck, we were given zero option but to pay it. ​To make matters worse, because our new house wasn't ready to be moved into yet, our items had to be put into storage. Initially, they tried to charge us for this storage even though the contract specifies 45 days are included. Now, they are holding our belongings hostage and demanding an additional $2,000 on top of the already inflated price just to release our property. The man I spoke to about the delivery that informed me about the additional $2000 was worse than Anthony. He wouldn’t let me get a word in and continued to speak over me. He threatened me the furniture would be auctioned off if I didn’t pay. ​Dealing with Anthony, their representative in the Miami office, was an absolute nightmare. When I called back to confront him, he stopped taking my phone calls and forwarded me straight to Allegiance’s main office. The main office offered zero assistance and was just as unprofessional, dismissive, and rude as Anthony. Take the time to look at yelp and other sites that review companies before you even consider dealing with these crooks. I am left to get a lawyer to resolve this issue. The good thing is that I have good documentation and can prove they broke at least two federal laws about interstate transport!

Don't do business with this company, they are crooks. When they showed up we found out they were from a company called We Haul and not Allegiance. When I called Allegiance they advised that they were unable to accommodate the move and subcontracted to We Haul. There was payment information that Allegiance had not provided to We Haul and We Haul wanted cash payment in the amount of $1000. When I contacted Allegiance their customer service representative told me they had refunded $1000 to my credit card which they had not. Over a year later and after filing a complaint with the BBB they still haven't refunded my money. They are nothing but thieves.

I was horribly harassed by this company after agreeing to do business with them. I didn’t pay the deposit fast enough for Anthony’s liking (not even 12 hours after getting the initial quote) and he literally blew my phone up with calls, texts and asking what he did wrong. Super unprofessional. I feel like I dodged a huge bullet here.

Insisted on the phone to lock in the price or it will go higher. after I was pressured to make a deposit, I had to determine just how much truck I needed and I didn't know so I set a full truck and they gave me the price for that and I made a deposit. I canceled 8 days before schedule pickup, well within the contracts 5-day rule where the deposit would not be returned. stole $1914 from us .

I just want to say to be very weary of this company. I called them about being moved and said I wasn’t sure but they said that I had plenty of time and that I would have a 30 day refund refundable deposit is what I was promised and I trusted the guy and paid $1100 and then bold black on the contract he still had in the 48 hour thing even though he put a code in underneath the deposit saying that that stood for a 30 day full refund and they will not give me my money back now and I called after four days now that I wasn’t moving just be weary. Know that they will lie to get you to put a deposit down I don’t get my $1100 back, but I am going to put these reviews out there that they will lie to you to get you to sign. I even asked for half my money back and they still won’t do that either services never rendered and will never be rendered because I won’t use them. They can take my money and shove it and I’m sure they will laugh at this review when they read it.

Avoid Allegiance Van Lines - They are brokers, not movers, demand excessive upfront payments, cancel jobs, and refuse refunds. Do not believe the good reviews, these are autogenerated by bots. Total scam business!!!! This has taken me a while to write, since I typically do not do reviews. However, hopefully my review will help at least one person to avoid what I went through. Warning to Readers: Do not trust Allegiance Van Lines. They misrepresent themselves as a moving company when they are actually brokers, demand excessive upfront payments, and then cancel moves without refunding customers. Their representatives use aggressive, deceptive tactics to avoid accountability, leaving customers stranded and out thousands of dollars. If you are considering this company, protect yourself and look elsewhere. This is a high level account of my experience with Allegiance Van Lines, highlighting misrepresentation of services, deceptive payment demands, a canceled move, and refusal to issue refunds. Despite assurances that they operated their own trucks, Allegiance brokered my move to a third party, demanded nearly full payment upfront, and then canceled without notice. Multiple company representatives used aggressive and misleading tactics to avoid accountability, leaving me out significant funds and scrambling to resolve my move at the last minute. Misrepresentation: Sales rep falsely claimed Allegiance owned trucks and did not broker jobs. In reality, all moves are outsourced through third-party brokers, confirmed by outsourced representative, who handles Allegiance’s billing and dispatch/logistics. • Payments & Timeline: o $600 deposit made credit card o $793 deposit made credit card o $2,158.33 wired transferred - Allegiance demanded ~90% of the balance before pickup, violating their own protocol (should have been 70% per agreement). • Breach of Agreement / Canceled Move: o Move was scheduled for 12/7/24, two days prior to my move, JH Logistics who Allegiance brokered to do my move informed me that Allegiance canceled the move with JH Logistics (the brokered mover) because JH Logistics would not agree to Allegiance’s payment amount. • Deceptive Tactics: o Allegiance later denied canceling the move since they directly did not cancel the move with me. There tactic is to cancel a move with the brokers, have the brokers inform the customers so that they can claim that they never canceled the move since they do not deal directly with customers for logistics. o The Allegiance representative when I confronted them about canceling my move and requesting a refund, they became hostile. • Business Practices: o False advertising: Claiming to be a carrier when they are only brokers. o Shady dispatching: Customers unknowingly deal with outsourced logistics companies, not Allegiance staff. o Outsourcing to avoid accountability: They rely on third parties to deliver cancellations and shield themselves from liability. o Manipulated paperwork: Bill of Lading initially did not reflect the full payment already made, until I had them correct the bill of lading. Otherwise, it would have not shown all the payments I made. All I can say, is STAY AWAY!

Lies from the beginning. Salesman intentionally gives low bid, based upon underestimating size of move, knowing they intend to jack up the cost after you're locked in and have no alternative, then pressures you to sign and deposit 35 percent. Says he'll be there for me from start to finish, then disappears when help is needed or claims he has no authority to do anything helpful. Says they're a "direct carrier" - and calls every other company bidding "scammers" - and then isn't, subcontracting the work to another carrier, who jacks up the costs more, and isn't bound by any contractual representation or requirement for objective proof on size of move. Dispatch promised arrival of their guys, when none were coming. Allegiance was either actively in conspiracy or complicit in letting their subcontractor run roughshod over me on moving day, extorting me for a cash payment well beyond the contract price, while Allegiance rep stood by and said nothing. Horrible communication. Never contacted me to tell me what was going on. I always had to call and text them to get updates, which they only occasionally responded to. And then treated me like the enemy for wanting to know when my stuff would be picked up and when it would be delivered. They unleashed a slough of insults and even engaged in some stalking behavior, probably because I can read a contract and was willing to call them out when they mispresented what was in our contract. They actually play a cat-and-mouse game with their contract, calling it just an "estimate" when they want to change the terms, and calling it a binding contract when they want to use it against you. They will even engage in a fraudulent act of essentially forging your name on a contract you don't agree to. There were terms in their contract I didn't like, changed on an editable form they sent me (and advised them of my changes), but in the course of signing electronically, their algorithm stripped out all my changes. When I contacted them about it, they basically told me to pound sand - they've been in business 12 years and they know what they can get away with. A move they originally bid at $2,900 wound up costing me around $6,500. The move itself went from being scheduled for pick up on June 29, with deliver in 3-5 days, to a late pickup (even with their claimed "two-day window") late on July 31, to a late delivery on July 15, and each time requiring me to pay additional cash (again, over and above the contract price) before they would pickup, and before they would deliver, threatening each time to either not perform and later to charge exorbitant storage fees if I did not pay cash on the spot. A final note: they advertise a "no-risk deposit." It isn't. All it is is a 48-hour period of time after making deposit to change your mind. After that, when you figure out how they're taking advantage of you and want your money back to go with another carrier, they refuse to refund your deposit. As you can guess, I strongly urge you not to sign up with Allegiance Van Lines.