Allegiance Van LinesReviews of allegiancevanlines.com

Lies from the beginning. Never picked up on time, added cost that was not part of the contract, didn't deliver on time. Took money they ended up having to return but added charges than wanted additional money to make the delivery. Note we ended up with 3 different shipping companies and never could get satisfaction from anyone on the phone. Do not use this was the worst experience we have ever had.

Avoid this company at all costs. Nothing but a pack of lies. Was told our stuff would be delivered in 3-4 days, 7 days max and it ended up being 20 days. Said they don't give "quotes" they give solid "invoices" - BS, final bill ended up being $2200 more. Said they would not broker load to another carrier, BS again-Another horrible company called Moving Logistic showed up to pick up our stuff. They brokered it out day one to a company we didn't even know about. Said our stuff would not be intermingled with anything else throughout the process - BS again. When truck showed up there was already someone else's stuff on it. Said our stuff would only be hauled on AVL trucks and handled by AVL staff. As mentioned earlier - BS - they brokered it out day one. They will tell you whatever you want to hear to get your business and after that good luck. DO NOT USE THEM

Scam company, stay away Unprofessional, unreliable and rude….

Allegiance Van Lines is a SCAM. I gave them a $700 deposit after they assured me that they are not a moving broker which is BS. They hired some small guy to do my move but I refused to give them any more money. I found out that they have only 1 registered vehicle and it is in Florida so not possible for them to move me from Washington to Texas without brokering it out. They are also very rude when you start to confront them. They told me they would call me back in 20 minutes ... they didn't. They would hang up on me and even sent me nasty text messages calling me a liar. They lied to me telling me that it is normal for moving companies to only take wire transfers and that my transfer would be protected. NOT TRUE. And, their insurance has expired. I could go on and on about how bad this company is.

They seemed great at first on the phone and my initial review of their reviews pointed to them being a reputable “award winning” mover. I was directed to them via an online consolidator. I was about to sign the agreement when I waffled on the size of the space on the truck….I called my dedicated customer service guy and when I told him i needed to review my inventory and rethink the size of the truck, which would mean delaying the move 2 weeks….before i could even get the latter part out he yells into the phone “what a waste of time” and hangs up. We continue our conversation via text and once he reads my text that i was looking to just delay two weeks, he briefly becomes apologetic, but then proceeds to tell me that he cant help me in two weeks, and he only has time for “serious clients”. That’s the real irony, he was directed to me and solicited my business through an online quote consolidation process…then has the nerve to infer that I’m not serious…. What I am serious about is that they will not get my business, thank goodness, because after reading some of the reviews on google it sounds like they’re pretty bad…fortunately the jerk on the other end of the line prevented me from ever having to deal with them in earnest… UPDATE: 8/26 Apparently, this company that I reviewed appeal to trust pilot to pull this review. After one day, trust pilot deemed it acceptable and reposted it. Since I posted the original review in June, it appears that many more people have had similar experiences. They can try to silence me but I think they’re genuine reviews speak for themselves.

It has been 36 days since they picked up our furniture. They have yet to deliver or give a date for delivery. They keep telling us beginning of the week, end of the week, etc. No one contacts us we have to contact them. Still have no idea if/when we will receive our furniture.

I PAID THEM, A FEW HOURS LATER I HAD AN EMERGENCY AND ASKED FOR A REFUND. THEY REFUSED. DISGUSTING. THEY WILL TAKE YOUR MONEY AND RUN.

Complete SCAMMERS!!! They gave me an estimate for 2595.00 to move my belongings from IL to MD, which I paid the 1250 deposit and when they arrived (late 48 hours) I paid the 838.00 origin charge and signed the contract. The dispatcher called me several times wanting another 3850.00 to move my belongings. I told them several times to unload the trailer they refused and sat in my driveway not letting anyone in or out. I agreed to pay the 3850.00 after 2 hours of arguing and failed attempts through PayPal as all the accounts have been marked as scammers. and told them I would not be paying anymore since this was way over the 110% of the estimate. When I asked for the paperwork to reflect the amount I had paid.. On Monday 3/10 I received the paperwork demanding another 2450.00. They went in and edited the original contract I signed and is visible through PDF of when it was altered. They added another origin and destination charge. They were only picking up at 1 location and delivering to 1 destination for 1750.00. So Now they are still holding all my belongings hostage until I pay the extra. Stay Clear of this company. They have over 78 complaints this year alone with the BBB and over 500 with the FMCSA. Not worth the aggravation or headache.