Chris
The website promises order processing…
The website promises order processing in 3 business days and my order wasn't started for 4, which explains why it took 6 full days to identify the error I made when I placed the original order. Fortunately, the supervisor caught the mistake and called me to correct, unfortunately, everything went horribly from that phone call on. The supervisor informed me that his correct part was "by far the cheapest available anywhere" (a $300 lie) and he guaranteed me that if I placed the order he would personally make sure that the programming would be finished and my TCM would be shipped overnight (second lie) I'm trapped 800 miles away from home with a dead TCM in my truck waiting for this part that I was promised would arrive UPS today. When I called to speak to the supervisor and ask what the status is and why he had failed to deliver on his promises, he was conveniently "unavailable" and nobody in the office could tell me when he might be available. The product might be acceptable, however the advertising is false and they don't deliver as promised.
