Customer
Waited nearly a month for my pens to…
Waited nearly a month for my pens to arrive and when they did it certainly was NOT worth the wait. It did not remove any of the scratches or scuffs on my car. Total waste of money and false advertising

AllCars created a way to buy a car 100% online that is easy, fair, and designed for peace of mind.
allcars.com (allcars.com) has 137 customer reviews on Five Star Index, with an average rating of 3.7 out of 5.
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Customer
Waited nearly a month for my pens to arrive and when they did it certainly was NOT worth the wait. It did not remove any of the scratches or scuffs on my car. Total waste of money and false advertising
Stuart D.
Waited four weeks for delivery. Then to use it, it’s just made my car worst! Don’t bother!!!! I’d attach a photo of if I could.
Response from allcars.comApr 11, 2025
Please remove this review. You have us confused for another company with a similar name. We are an online car marketplace (https://allcars.com/) and we believe this review is for (https://allcarsfix.com/products/the-pen). We do not sell products like this.
Phillip S.
Bought so called scratch pen paid £19.99 and recieved a ball point pen worth 10p Now the want me to send it back to somewhere in China at my expense instead of refunding me. do not trust them! Daylight robbery! took over a month to turn up too! THIS IS FOR A CAR SCRATCH PEN...
Response from allcars.comApr 2, 2025
Please remove this review. This is the wrong company. We are an online car marketplace (https://allcars.com/) and we believe this review is for (https://allcarsfix.com/products/the-pen).
Rod C.
I'll just keep it short and sweet. I stumbled across this platform and decided to give them a shot. Needless to say, after the inspector came out, and assessed my vehicle, I get the run around for a few days and they send me an email stating that they would only offer me a fraction of what my initial offer was. I politely declined. Even after providing all the paperwork, they tried to low ball me. It was clear that the inspector and whoever the guy was that was texting me, were on not on the same page. That was a red flag from the beginning. Long story short, I'm not bashing this platform, just giving my experience.
Jennie H.
If I could rate them no stars I would. I ordered the pen from their website and it was empty with no nib despite being in clear packaging. This is an expensive scam and cost me £19.99. Do not buy!!!
Response from allcars.comApr 17, 2025
Please remove this review. You have us confused for another company with a similar name. We are an online car marketplace (https://allcars.com/) and we believe this review is for (https://allcarsfix.com/products/the-pen). We do not sell products like this.
Jen E.
Shocking. Order never arrived. Then asked for a refund. Then asked for a refund again and they then sent the item. DO NOT PURCHASE FROM THEM
Response from allcars.comApr 17, 2025
Please remove this review. You have us confused for another company with a similar name. We are an online car marketplace (https://allcars.com/) and we believe this review is for (https://allcarsfix.com/products/the-pen). We do not sell products like this.
Azalia P.
Allcars.com is not a good option for someone looking for a legitimate offer on their used car. While they are anxious to get your information and inspect your car, they are unprofessional and avoid returning calls or communications in order to finalize the transaction or even get a real quote from them. Any company that is unwilling to be upfront in their process is not worth your effort. There are too many options in the resale market to deal with companies that do not make good on their promise.
Nicola B.
Purchase the magic pen. What a waste of money does nothing at all. I am now trying to get my money back including the postage As it has cost me £10 to return it to them. They have completely ignored my request for the refund and told me how good their product is, They told me once I issued them with the tracking number they would refund me. They have not refunded me. I am taking this to my bank and trading standards. They stated that the terms and conditions said that they would not pay the postage however consumer 2015 states differently but they refusing. Please avoid to save yourself a lot of hassle and money.
Response from allcars.comApr 17, 2025
Please remove this review. You have us confused for another company with a similar name. We are an online car marketplace (https://allcars.com/) and we believe this review is for (https://allcarsfix.com/products/the-pen). We do not sell products like this.