allcars.comAllCars created a way to buy a car 100% online that is easy, fair, and designed for peace of mind.
allcars.com (allcars.com) has 137 customer reviews on Five Star Index, with an average rating of 3.7 out of 5.
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chris B.
I have contacted these guys at least 6/7 times by the only means possible. Web page submission. I have also emailed various e mail addresses but still nothing. Yodel delivered to the wrong address. They say I have to speak to the retailer. The retailer is not communicating. Very poor coming to ignore the client. All I want is a refund for the product I did not receive or the product delivering. Please contact me to resolve this issue. Chris UK
Kristen Ringle C.
The pen came with no instructions for use, no warnings, and no return information. After using on scratches made by tree limbs, my paint started to bubble, pop, and finally peel. After This is the worst purchase I have made online. PLEASE DO NOT BUY! IF YOU BUY AND HAVE NOT USED, EASE DO NOT USE!! If anyone actually receives a response from them, please let us know.
Response from allcars.comApr 2, 2026
This customer is confusing us with another company with a similar name. We are allcars.com and we DO NOT sell pens. The Chinese company they are confusing us with is allcarsfix.com. We requested that this customer remove this erroneous review and they declined our request.
Cris N.
After using the pen i have come to two conclusions Firstly the product must be faulty Or secondly the product doesn’t work as described
Jill G.
The scratch remover pen arrived with no nib so useless. I have repeatedly sent messages to have a replacement or better still a refund and have received no response whatsoever. Absolutely no customer service!! My negative reviews will continue as long as I am ignored
Wendy K.
I placed an order for the "magic scratch pen". I immediately looked at the reviews, found them to be negative and asked for the order to be cancelled. I was told this could not be done. The pens arrived and did not work (liquid not travelling to the nib). I have sent two messages via the company's website and one via email to inform them of the problem; no reply has been received. Shocking customer service.
Ben S.
DO NOT USE! Tested on multiple surfaces, made all of them noticeably worse. Don't believe the 5 star reviews, they're fraudulent. Another "snake oil" instagram scam right here. Also took over a month to arrive.. guess they ship them over on a rubber dinghy
Laura H.
They advertise you can make a public ad for a car sale through their website, but actually the site owner will only make an under market offer on your car.
Brandi H.
Waited almost a month to get it... then... its crap! I followed the instructions. Do not spend your money
Response from allcars.comApr 2, 2026
This customer is confusing us with another company with a similar name. We are allcars.com and we DO NOT sell pens. The Chinese company they are confusing us with is allcarsfix.com. We requested that this customer remove this erroneous review and they declined our request.
