Kim
I was excited to receive my products…
I was excited to receive my products only to retrieve the package from outside and discover it was damaged due to delivery personnel. I was able to see the worker walk to my door toss the package onto the ground (clearly marked fragile) and the bottle broke and saturated the packaging. I reached out regarding the situation and I was completely shocked by the immediate response. A replacement for my order was delivered to my front door the same night. This act of kindness and professionalism has earned my loyalty, confidence and business! A satisfied and happy customer!
Response from Alkaline N' MeApr 6, 2026
Hi Kim, Thank you so much for your kind words and for taking the time to share your experience. I truly appreciate your patience and understanding during such an unfortunate delivery issue. At Alkaline N’ Me, we take great pride in not only the quality of our handcrafted products but also in making sure our customers feel valued and cared for. I’m so glad we were able to quickly make things right for you and get your replacement to your door the same night. Your support, loyalty, and trust mean the world to me, and I’m grateful to have you as part of the Alkaline N’ Me family. Thank you again for choosing us and for allowing us to be part of your wellness and self-care journey. With gratitude, Deborah Alkaline N’ Me 💙✨




