AliviadannyReviews of aliviadanny.com

First of all, I ordered three lockets two men’s and one female all locket came tarnished. Two of them came broken. One of them didn’t come with the chain. I had to send these locket back four times the photos inside the locket were faded didn’t even fit inside the locket it took me about two months to get these locket back every time I kept sending it back I don’t recommend buying anything from here at all. It was the worst customer service. I never got anything discounted after purchasing these for a gift for my baby that passed away for her siblings and father. It took two months to get back. The worst experience ever worst customer service ever no one ever updated me to let me know how the lockets are going. I had to call every single time so yes if I could give this place zero stars I would I highly do not recommend anyone buying anything from here.

Very expensive learning experience. The order wasn’t complete paid for extra shipping and it didn’t happen. also within 3 days the piece are tarnishing and the necklace I bought you can’t even get the charm on. So horrible $300 mistake purchase. And then to be questioned and asked to send multiple photos of order looking for missing item ? Very unsatisfying purchase and quality

This jewelry is very cheap and arrived tarnished. I had to buy a new chain from another jewelry store and try to polish the charm to remove the tarnish. After spending close to $200, I will never purchase from this company again. It was a gift for my mom of my dad's thumbprint and I was honestly embarrassed to give it to her because of the low quality. Sad for people who are mourning their loved ones and just wanted a nice keepsake.

Don’t shop here. The jewelry quality is garbage. It arrives tarnished and when you request a solution they’ll “repair it” aka send you the same piece back then tell you they can’t refund you. It’s definitely not sterling silver as claimed. Now I have to dispute the charge and hope to get my money back

Shitty products and dishonest customer service. I ordered a locket and it arrived bent. I called immediately to return it, but they insisted on repairing it. I sent it in, they sent it back literally having done nothing to it. It was in exactly the same condition. I called repeatedly attempting to return it. They told me to look for an RMA in my email in a couple days, then that they would call me back within the day, and on and on. Finally they sent an email that the return period had ended. I had literally contacted them 8 times within the two months since I received it try to get a resolution. Steer clear of this terrible company!!!

Product is not as described and they refuse to issue a refund. Cheap jewelry. Should be investigated by the Attorney General. DO NOT BUY FROM ALIVIA AND DANNY!

Horrible service all around, they advertised fast shipping and it took over three weeks. I ordered something from Indonesia that got here quicker. When my order did finally come in, they sent me the wrong item. I had to spend an hour on the phone with their support sending photos back and fourth and finally they agreed to send me what I paid for. And yet another two weeks before I received the replacement that they promised would be prioritized. I would not recommend anyone to purchase from this business.

I placed an order for a customized cross and necklace combo on 4/27/26. The cross was for my godson's first Holy Communion. I had the cross engraved with his name, date and first Holy Communion down the back of the cross. I received the chain and cross a few days later and it looked nothing like the pictures they display online. The cross looked like it was spray painted, it had burrs all over the edges, the surface was rough and textured. The pictures online show a smoothed clean polish and crisp black lettering from engraving. The online pictures and what I received were night and day. I reached out immediately for a replacement. They would not give me a refund because it was customized. I sent the defective cross and chain back and they acknowledged they received it on 5/18/26. They have been saying that they will email me with an update on my replacement ever since. Every time I reach out to them they tell me they are sorry and continue to do nothing about it. They say they will email me an update on my replacement and they never have. They just keep stringing me along. After reviewing more online reviews, a lot of ppl have the same complaints. This place is not a legitimate jewelry business. They are scammers. They scam ppl out of their hard earned money by displaying images on their website of beautiful jewelry and sending the opposite. They hide behind their no refunds for customized jewelry policy. This business is not legitimate and I beg others to stay away. They "stole" $131.96 from me but I've seen other nightmare stories of ppl buying jewelry pieces worth over $500. They cannot continue to scam ppl like this. Everyone needs to be aware of their shady tactics. I just want a full refund and never to hear from or about this company ever again.