Kelsi C.
The wig looks nothing like the one in…
The wig looks nothing like the one in the picture. It’s terrible

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Alimice Hair (alimice.com) has 80 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.
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Showing 13 reviews with 1 star · Clear filters
Kelsi C.
The wig looks nothing like the one in the picture. It’s terrible
Veronica B.
I purchased a unit on the 3/11 via PayPal. After purchase aside from the usual service pay acknowledgment from paypal I didn't hear anything from this company so I wrote to them after 6 days they wrote back to say my order was on its way. After that I waited another week and wrote again to hear the same thing. On the 19/11. They sent me an image which stated that my unit has been delivered but I have not received it. I wrote back to them straight away and there has been no reply. I have since raised a dispute via PayPal. I am not happy because I've spent about off money and not received any goods.
Maya
Customer service is horrible. I was double charged after CSR told me they had no record of my transaction after I provided them with my full name and last four digits of my card number as well as my email address this was on 6/29, so I placed the same exact order on another card the next day 6/30. I only received one confirmation email and one tracking number for my order. Once I placed the order the next day they responded and gave me a order number to the order I placed on 6/30. I asked about the second charge on my card after viewing my statement. the CSR told me I made two orders but remember at first they said they didn’t see any order from me. Long story short CSR kept telling me I need to find this second package that I never received confirmation for or I never received a tracking number for it screams scammer to me after going back and forth with them I still never received a tracking number they just kept saying the order number saying I had to send this package back. How can I track a package that I never received communication about? If I could give it 0 stars I would. I will be returning the wig that I actually did receive and I will never do business with this merchant ever again.
Response from Alimice HairJul 13, 2021
When you placed the first order, I asked you for the order number. You did not give me the order number. Then you placed the order again and told me the new order number. Since the two orders were not placed on the same day, I didn’t find it. You placed the order repeatedly, so both packages were sent out. The logistics order numbers are 280951169964 and 280995584450. You can check the logistics. We have been the seller for many years. I have always helped customers solve problems. I tell you, You can return alimice1303 to me, I will give you a refund, and then ask you to find alimice1297, please return the hair after you find it, I can refund you the full amount, you are not willing to return the goods, do not look for the package, refuse to do these things , And slander us, we do not accept your slander, I did not deceive any customer, I have always helped my customers to make them satisfied, because I know that every customer is kind, I want to take my Treat clients and friends professionally, because I did not meet your unreasonable request, you gave me a bad review, I am very sad
Stacey Y.
When I got the hair it’s nice, just do not try and dye the hair. It’s difficult to dye. When I purchase hair that’s hard to dye I feel I’ve waisted my money, unless I by a unit already colored which is rare because I like to mix my own color, I will Always dye the hair. To me this is not a good company to get hair if you want to dye it
Response from Alimice HairJun 30, 2021
honey,thank you for your love our hair ,i'm sorry ,I'm sorry you didn't find me the first time you need help,Because the hair you bought is natural color, there are restrictions on the color that can be dyed. I have sent you a message. If you see it, please reply to me. I will definitely help you solve this problem.
Lakeisha L.
I paid for a frontal they sent me a closure then trying to give me a coupon. I don’t want a coupon I want my money. Then stopped responding when I said I was keeping the closure they can just refund me the rest of my money.
Response from Alimice HairJun 19, 2021
honey ,i'm really sorry to make you inconvenience ,it's my mistake ,send the wrong hair to you ,honey ,we can send you the right hair again or send the money to you ,i have already send the email to you ,can you plz help reply me ,i really want to make you satisfy ,plz give me a chace