Mateo De la C.
I did my whole mold and waited around 5…
I did my whole mold and waited around 5 weeks to finally receive my “test kit” once I received my test kit it fit perfectly but got an email saying we have to re-do the whole process. So now this whole process has turned into a 10-12 week process until I even start using my aligners which is very annoying. I already paid for everything so there’s no going back now I guess we will see what happens.
Response from ALIGNERCOFeb 11, 2025
Thank you for bringing this to our attention. We’re sorry for any inconvenience you’ve experienced, and we want to make things right. Please send your order details to [email protected], and we’ll review your case as a priority. Our goal is to ensure you receive the best care and results possible, and we’re committed to finding a solution that works for you. Looking forward to assisting you and getting you back on track with your treatment!



