ALIGNERCO offers the most affordable custom clear aligner in USA. Delivered at your door step, sparing your time and money. Get your perfectly straight smile at 65% less cost than what you pay for other invisible aligners and braces.
ALIGNERCO (alignerco.com) has 5,167 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
Also known as
alignerco.com
Website
alignerco.com
Category
Dental Services
Location
Hicksville, New York
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 96% of reviews.
Latest
Most recent review: October 2026.
Edits
Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score
This company cannot pay to remove reviews or change its score.
Thank you for taking the time to share your feedback with us. We sincerely apologize for any inconvenience or disappointment you've experienced during your journey with AlignerCo. We understand how important it is to meet your expectations, and we're truly sorry for falling short.
Our team is committed to providing the best possible service and high-quality products, and we take all concerns and negative feedback very seriously. We want to ensure that we address the issues you've faced and work towards a resolution that will restore your confidence in us.
Please reach out to our dedicated customer support team at
Email:[email protected]
Phone:- (877) 840-1561
so we can further discuss your situation and find a solution that best suits your needs. We value your satisfaction, and we're committed to making things right for you.
We appreciate your patience and understanding, and we hope for the opportunity to regain your trust and serve you better in the future.
MA
Mark
Avoid, Avoid, Avoid!
Save your money and go with a more reputable company if you care about your teeth. I made the mistake of going with this "cheaper" option. My two front upper teeth had become misaligned over the years - looking from the ground up, my upper teeth formed a "M" shape instead of nice arch from side to side because of my two front teeth shifting. There were frustrations with their communication and about the speed of their shipping but I put up with that on the hope that my teeth will be nicely aligned after the treatment. Fast forward a few months, and my front upper teeth are less caved in, but still not fully aligned. Worse, the bottom of the two teeth are now no longer horizontal, but form an inverted "V" looking from the front. They are claiming that for an additional payment for a refinement treatment, they can complete the original alignment to make a nice arch, but they can't do anything about the new problem. There is also no way to speak to one of their experts, which is totally unprofessional and hints to the non-existence of actual dental professionals in the company. There are other reviews that indicate you will not get your money back from them even if it turns out you are not a candidate for alignment. Over a thousand dollars later, I'm left with a less than satisfactory end product. You have been warned.
Response from ALIGNERCOApr 26, 2024
Thank you for taking the time to share your feedback with us. We sincerely apologize for any inconvenience or disappointment you've experienced during your journey with AlignerCo. We understand how important it is to meet your expectations, and we're truly sorry for falling short.
Our team is committed to providing the best possible service and high-quality products, and we take all concerns and negative feedback very seriously. We want to ensure that we address the issues you've faced and work towards a resolution that will restore your confidence in us.
Please reach out to our dedicated customer support team at
Email:[email protected]
Phone:- (877) 840-1561
so we can further discuss your situation and find a solution that best suits your needs. We value your satisfaction, and we're committed to making things right for you.
We appreciate your patience and understanding, and we hope for the opportunity to regain your trust and serve you better in the future.
CA
Carolyn
Absolute hassle to cancel order (…
Absolute hassle to cancel order ( within 24hrs) and receive refund!!!
Response from ALIGNERCOApr 15, 2024
Thank you for taking the time to share your feedback with us. We sincerely apologize for any inconvenience or disappointment you've experienced during your journey with AlignerCo. We understand how important it is to meet your expectations, and we're truly sorry for falling short.
Our team is committed to providing the best possible service and high-quality products, and we take all concerns and negative feedback very seriously. We want to ensure that we address the issues you've faced and work towards a resolution that will restore your confidence in us.
Please reach out to our dedicated customer support team at
Email:[email protected]
Phone:- (877) 840-1561
so we can further discuss your situation and find a solution that best suits your needs. We value your satisfaction, and we're committed to making things right for you.
We appreciate your patience and understanding, and we hope for the opportunity to regain your trust and serve you better in the future.
CU
customer
Do not recommend
Do not recommend! I started the process buying the day aligners (in advance, first mistake, don't do it), because the offer was very tempting. It took few days (without tracking information or serious customer support) to receive the impression kit, I had to schedule a videocall to get the impressions taken, the lower trays were small for my teeth, so, they sent new trays (the wrong ones), I asked for correct ones and then I received them (this took about a month between receiving the materials, lack of customer service, they said they hadn't shipped the materials (it turned out I received them few minutes later, so, they didn't even know). I ended up paying the extra for the night aligners, because they keep pushing that it was a better option and the aligners were better quality, and because it was a "limited time offer". After sending my impressions I got the smile projection, but they were barely moving my teeth! And even worst, sending them more to the front to make space (I have crowding issues). I asked to the review of the projection, and they told me that's all they could do (understable), and encouraging me to accept the treatment, which I said, no thank you, those are not the results I was expecting, they ended up sending me to the "Resolution Team", they offered me a discount 3 times! (increasing the discount first $100, then $200, then $300 to accept the treatment, I said no, then they told me they would issue my refund (after I asked repeatedly for it), but they would charge me for the impression kit (understandable) and a 10% service fee... Every time I asked what would happen if the treatment was not right for me I was told they would issue a refund and I had nothing to worry about, but never mentioned a 10% fee, which it's not mentioned in the website either. What if I didn't pay up front? After several emails they "agreed to waive" the service fee, but they would charge extra for the materials they sent for the impression kit (which is even more expensive than other companies like byte)... So, bad experience for me, if you have a minor issue, it might be for you, but if not, be very careful. They also tried to buy my review, they would issue a full refund if I deleted it, so, I wonder what is the actual rating of this company, as a customer we rely on the reviews, if they are deleted because they were bought, then the rating is way lower.
Response from ALIGNERCOApr 13, 2024
Thank you for taking the time to share your feedback with us. We sincerely apologize for any inconvenience or disappointment you've experienced during your journey with AlignerCo. We understand how important it is to meet your expectations, and we're truly sorry for falling short.
Our team is committed to providing the best possible service and high-quality products, and we take all concerns and negative feedback very seriously. We want to ensure that we address the issues you've faced and work towards a resolution that will restore your confidence in us.
Please reach out to our dedicated customer support team at
Email:[email protected]
Phone:- (877) 840-1561
so we can further discuss your situation and find a solution that best suits your needs. We value your satisfaction, and we're committed to making things right for you.
We appreciate your patience and understanding, and we hope for the opportunity to regain your trust and serve you better in the future.
HE
Heather
Smile projection resulting in a half inch gap on either side of my top row of teeth
They gave me a smile projection that showed a giant gap in my top row of teeth. When I messaged them with this concern, after 2 weeks they came back to me and told me it was a “simple fix of going to the dentist and getting an implant on my top row of teeth.” lol then back and forth back and forth until finally after 2 more weeks they gave me the refund I requested. You get what you pay for applies here.
Response from ALIGNERCOApr 13, 2024
Thank you for taking the time to share your feedback with us. We sincerely apologize for any inconvenience or disappointment you've experienced during your journey with AlignerCo. We understand how important it is to meet your expectations, and we're truly sorry for falling short.
Our team is committed to providing the best possible service and high-quality products, and we take all concerns and negative feedback very seriously. We want to ensure that we address the issues you've faced and work towards a resolution that will restore your confidence in us.
Please reach out to our dedicated customer support team at
Email:[email protected]
Phone:- (877) 840-1561
so we can further discuss your situation and find a solution that best suits your needs. We value your satisfaction, and we're committed to making things right for you.
We appreciate your patience and understanding, and we hope for the opportunity to regain your trust and serve you better in the future.
RR
R R.
BEWARE! SCAMMERS!
‼️‼️‼️‼️‼️‼️‼️
BEWARE!!! BEWARE!!! BEWARE!!! BEWARE!!!
SCAMMERS!! SCAMMERS!! SCAMMERS!! SCAMMERS!! SCAMMERS!! SCAMMERS!!
SCAMMERS!! SCAMMERS!! SCAMMERS!!
THEY WILL TAKE YOUR MONEY, FOLLOW THEIR INSTRUCTIONS AND NEVER SEND YOU THE PRODUCTS!!! AFTER SEVERAL ATTEMPTS OF REACHING OUT TO THE COMPANY, THEY WILL COME UP WITH STUPID EXCUSES AND GIVE YOU THE RUN AROUNDS!!!
Response from ALIGNERCOApr 5, 2024
Thank you for taking the time to share your feedback with us. We sincerely apologize for any inconvenience or disappointment you've experienced during your journey with AlignerCo. We understand how important it is to meet your expectations, and we're truly sorry for falling short.
Our team is committed to providing the best possible service and high-quality products, and we take all concerns and negative feedback very seriously. We want to ensure that we address the issues you've faced and work towards a resolution that will restore your confidence in us.
Please reach out to our dedicated customer support team at
Email:[email protected]
Phone:- (877) 840-1561
so we can further discuss your situation and find a solution that best suits your needs. We value your satisfaction, and we're committed to making things right for you.
We appreciate your patience and understanding, and we hope for the opportunity to regain your trust and serve you better in the future.
BA
Bailey
It is a scam
You will not get a refund even if you do not use the product. Now I’m stuck paying for the whole treatment even though I will not be using it. Terrible Buisness. 10/10 would not recommend
Response from ALIGNERCOApr 5, 2024
Thank you for taking the time to share your feedback with us. We sincerely apologize for any inconvenience or disappointment you've experienced during your journey with AlignerCo. We understand how important it is to meet your expectations, and we're truly sorry for falling short.
Our team is committed to providing the best possible service and high-quality products, and we take all concerns and negative feedback very seriously. We want to ensure that we address the issues you've faced and work towards a resolution that will restore your confidence in us.
Please reach out to our dedicated customer support team at
Email:[email protected]
Phone:- (877) 840-1561
so we can further discuss your situation and find a solution that best suits your needs. We value your satisfaction, and we're committed to making things right for you.
We appreciate your patience and understanding, and we hope for the opportunity to regain your trust and serve you better in the future.
CU
customer
Wanted me to see a periodontist but I…
Wanted me to see a periodontist but I don't have the money. Didn't want to refund all my money right away. When I was on virtual doing my impressions, the person said my impressions were good.
Response from ALIGNERCOApr 5, 2024
Thank you for taking the time to share your feedback with us. We sincerely apologize for any inconvenience or disappointment you've experienced during your journey with AlignerCo. We understand how important it is to meet your expectations, and we're truly sorry for falling short.
Our team is committed to providing the best possible service and high-quality products, and we take all concerns and negative feedback very seriously. We want to ensure that we address the issues you've faced and work towards a resolution that will restore your confidence in us.
Please reach out to our dedicated customer support team at
Email:[email protected]
Phone:- (877) 840-1561
so we can further discuss your situation and find a solution that best suits your needs. We value your satisfaction, and we're committed to making things right for you.
We appreciate your patience and understanding, and we hope for the opportunity to regain your trust and serve you better in the future.
