Patrycia
I tried cancelling and refunding but…
I tried cancelling and refunding but they would not allow me to. The process so far has been awful. Making an impression is really difficult and getting any help takes weeks. Customer service takes forever to reply to your concerns. Thats if they reply at all. Getting your aligners takes FOREVER. I ordered mine MONTHS ago and I still don’t have my first set. Awful experience so far. Regret purchasing. Hopefully gets better.
Response from ALIGNERCOMay 18, 2024
Thank you for taking the time to share your feedback with us. We sincerely apologize for any inconvenience or disappointment you've experienced during your journey with AlignerCo. We understand how important it is to meet your expectations, and we're truly sorry for falling short. Our team is committed to providing the best possible service and high-quality products, and we take all concerns and negative feedback very seriously. We want to ensure that we address the issues you've faced and work towards a resolution that will restore your confidence in us. Please reach out to our dedicated customer support team at Email:[email protected] Phone:- (877) 840-1561 so we can further discuss your situation and find a solution that best suits your needs. We value your satisfaction, and we're committed to making things right for you. We appreciate your patience and understanding, and we hope for the opportunity to regain your trust and serve you better in the future.



