ALIGNERCOReviews of alignerco.com

I’d have to say that this company is alright. I was going to do business with them but things just didn’t work out and I asked for a full refund. I ordered through Affirm, so my first payment hadn’t gone through yet. There were a few miscommunication issues that were sorted through and resolved. (For some reason their Zendesk account doesn’t always do well with iCloud email addresses so just be careful there) James Myles ended up giving me a call offering me a very generous discount for the inconvenience but unfortunately I had to decline. I may reconsider and go with AlignerCo in the future but right now I just have too much going on and it’s just not going to work out. James was very understanding and issued me a refund that adjusted my balance with affirm within minutes of speaking with him. He was kind, courteous and understanding. Will definitely reach out to AlignerCo again when I’m ready!

Great communication and support. I messed up my first impressions (that you send a picture of to them prior to mailing) and they scheduled a session with a representative to help me make them correctly. The representative, Jay, was very helpful and detailed and the impressions came out really well with his help. For the support and price I would highly recommend them.

Helpful and friendly!

Jay was a great guide, responsive customer service and pain-free experience so far

Best at customer support. Explained everything I needed

Quick, supportive, they were flexible with me as I was moving between countries, gave me what I asked for and fixed my smile at an affordable price

Ele is outstanding and epitomizes real tried and true customer service. I have been having issues making impressions, but because of Ele I am reassured that I will be able to make one soon. Ele explained the process and made sure I was provided with the right information to get started. Alignerco is a fantastic brand so far and I look forward to what the future holds.

Very helpful and knowledgeable.