ALIGNERCOReviews of alignerco.com

I put a full payment for the aligners on my credit card on April 20/26. The company sent me a confirmation email with the UPS tracking number, saying it would be about 2-3 days to ship to me. I ordered on Monday, so by Friday, I was calling to ask about the package that hadn't arrived. I called every second day and customer service kept telling me that they had checked and gave me the UPS tracking number, and told me to check it with the app. UPS had no record of the parcel. It eventually came by mail through Canada Post 11 days later, and not UPS. The shipping department unfortunately, was not in good communication with the office about the shipping method, which caused grief for me and customer service because of my calls.

I wanted to try a night guard from another vendor because I don't quite like the bulky ones I've had. This is my second order here, and the specialist (code name Brian Johnson) was really patient and helpful during our online impression kit help session. I already ordered one here and got the thin night guard which felt quite nice but a bit too tight, which is why I have ordered a second time. I will update again when I get my current order.

I ordered retainers after doing aligners with another company, and am very happy with them! The impressions were fairly easy to take and they were very thorough in making sure they were right.

Good molding process. Harry Smith gave detailed instructions.

I love having an affordable option for dental care, It’s amazing! That said it does come with its quirks. The app is not user friendly and the promotional emails are relentless. Nonetheless, I’m excited to get started!

My experience with their support and teeth impression kits has been positive. The free live video call was a positive experience.

Takes a bit of time to get everything handled but when no one else would approve me for my aligners they did and im excited to begin my treatment.

company explained in great detail what is needed and were helpful