Isabella C.
Horrible company
Horrible company. None of their impression trays fit my mouth. We have been going back and forth for weeks and they will not refund me or cancel my payment plan. The most they have offered is $150 off of my payment plan when I cannot even make impressions in order to get the aligners. Roping me into $950 with ZERO service. Also very slow incompetent customer service who has lied to me more than once on the actions they will take.
Response from ALIGNERCOFeb 11, 2025
Thank you for sharing your feedback. We’re truly sorry to hear that your experience didn’t meet your expectations. At AlignerCo, our priority is providing high-quality, affordable, and seamless aligner treatment, and we take every concern seriously. We’d love the opportunity to make this right for you. Please reach out to our support team at [email protected] with your order details, and we’ll work to resolve any issues as quickly as possible. Your smile journey matters to us, and we’re committed to ensuring you have the best possible experience. Looking forward to assisting you and turning this around!