ALIGNERCOReviews of alignerco.com

THEY ARE SCAMMER! STAY AWAY FROM THIS COMPANY!! I have been dealing with them for 1.5 years, their service is terrible!!

Still have never received my first pair of Aligners it’s been months already and I’m almost ready to cancel and get my refund

🤬 These stupid people. Please do not go with them. They are a scam. They're is a Reddit thread that spans 3 years. They claim to fix your teeth, but when they don't, they tell you that you need a refinement. Don't worry, they will only charge you $299. My last five aligners were the same ones and did not move my teeth. I told them that, and I was told that I need a refinement, even though they have fixed my teeth. I just asked for my underbite to be fixed. Now, after cursing them out, I am still waiting for my refund. I have been offered as much as $2500 from them with my refund, but, I was told I need to sign a non-disclosure agreement. These people are a joke, every person you talk to will say they are the manager and the last person you can talk to. I have been going back and forth with them for over two months. They have ruined my teeth and now im stuck in their aligners because my teeth are now misaligned.

The communication and instructions are terrible.

They clearly do not care about their customers. Poor customer service, etc. What a nightmare. Buyer beware. You have been warned.

You delay and delay everything takes forever with you guys. Impression after impression Just send my aligners or send my money back.

This company is a scam. The only reason why they get a few good reviews is that they push people to give reviews very early in the process. I refused this and said I wanted to finish my treatment before giving a review and the got really grumpy about it. As I has special difficulties with my teeth, I sent them photos up front and they confirmed this was not a problem and that they had corrected much worse teeth before. When I asked about the payment they promised that if they couldn't fix this, they would refund me the full amount. So I paid and did the impression. After that they sent me a consent form, a contract, which was very unprofessional, and demaded things which should definately have been asked before payment was made. When I said I didn't want to sign, they said that wasn't an option as I would loose all my money. So I signed, and later was told they could only adjust my upper teeth, not bottom. As any professional would say, both upper and bottom teeth needs to be done together, they are part of the same month. So I said I wouldn't do any. When I asked to get my money back, they said they will still charge for the impression kit, which is not what I was told at the start when we deiscussed the first photos. After much back and forth they agreed to repay me the full amount, but since then they have done nothing. It's been months now and they still say the case is with the finance departemnt, but refuse to put me in direct contact with the people there. I have still not got a single dollar back from them. I am considering legal action and would love to hear from everyone who is interested in doing this together. Companies scamming people like this should not be allowed to operate.

I started a refinement 15 months ago. 3 different times since then we've sent new impressions (at one point I'm certain they lost mine because we had already started the refinement trays). I even doubled my payment when told the teeth had drifed too much since the initial treatment. A month ago I was emailed we'd get a tray to check fit ... It should have arrived 1 week ago. The worst customer experience I've had over my 60 years of life.