aliasReviews of alias.org

Still waiting for my payout of my air jordna 1 high og rookie of the year you all stole from me and could not provide any explanation. I've been a loyal customer for almost 10 years now and still go treated like dirt. The disrespect is real. I only sell things under 150$ now because you're workers will steal my high priced items like they have done in the past to me and my friends. Multiple people have been affected and we almost started a class action lawsuit but you all are so petty and will never take accountabily so what's the point? Until you do get all the bad apples out Ill be selling majority on stockx and ebay

If anybody wishes to see photos/proof, please reach out to me! I had set up a withdrawal to my USD account from alias for $8260.06 USD on March 5 2025. Days go by, no money, no update. After countless emails to support, they finally respond and say one of my details was incorrect, and they sent me a link to update them. I did, and they said they’ll retry the payment. Days go by and still nothing, so I ask them to redo the payment as Canadian dollars. In the meantime, I had another lump sum of $8081.81 USD which I withdrew into my Canadian dollar account on March 13 2025. After emailing a few more times, they finally respond about the first withdrawal from March 5 (which I still haven’t gotten) and said “hi, looks like the funds have already been withdrawn successfully on March 13 2025.” There are 2 separate amounts on 2 separate dates and they cannot differentiate??? They are outright playing games and providing false information. Any issue you have goes right to a ticket to agents who have no idea what they’re talking about. I’m going directly to the better business bureau.

Since Goat became Alias, it’s a dead resell app. Cooked. You guys used to be something other than a rip off. I’ve got over a 500 seller rating but would never sell of buy on this shit-ass website ever again. ***k you! Greed ruined what once was THE BEST resell site on the internet.

Had shoes saying they got delivered then updated to lost in transit.. customer service is only thru email.. and in order to get a refund you have to do all the work and file a claim/police report..

Not recommend to sell shoes here, they often lost your package and need you to pay for the price.

Alias used to be my favourite platform for selling shoes on, and for a long time it was the best way for me to maximize my profits and minimize setbacks compared to other platforms. However, over my time using Alias, I had issues regarding the authenticity of certain pairs of shoes. Despite using legit check apps to verify them before listing, Alias disagreed with their authenticity on a total of four counts. This ultimately led to my selling privileges being revoked, even though my seller score was well above the minimum requirement. Another concern is customer service. In the past, response times were great, typically within a few hours. Now, it takes several days to hear back, even with follow-up emails. When I reached out regarding my selling privileges, I was told they would be reinstated within 1-3 business days—it has now been over a week with no resolution. I’m still grateful for the opportunities Alias provided me as a seller, but my recent experience has been frustrating. I’d love to continue using the platform, but improvements in customer support and seller dispute resolutions are definitely needed. Update: ALIAS/GOAT have now closed my account after I took the necessary steps they gave me to appeal the suspension of my selling privileges. Yes, they said I could sell on the platform again then did a takesies-backsies. If I didn’t make so much selling on this platform compared to others I would have already given up by now. A truly infuriating experience.

The support is absolutely trash

J'ATTEND TOUJOURS MON PAYOUT À CAUSE D'UNE SUPPOSÉS VENTE PERDUE EN TRANSIT ALORS QUE Y'A TOUTE LES PREUVES QUE ALIAS A REÇU MA PAIRE. ALORS MERCI DE RÉSOUDRE LE PROBLÈME DE LA VENTE 967673121