Michelle P.
Horrible customer service ….
Horrible customer service ….. long delays ….. and many loop holes just to get a response or resolution.

alias is the official selling app of GOAT and Flight Club. Designed exclusively for sellers, alias turns your sneakers, apparel and accessories into earnings. Sellers can access a vast audience of potential buyers, data-driven pricing insights and trusted support.
alias (alias.org) has 519 customer reviews on Five Star Index, with an average rating of 3.6 out of 5.
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Investments & Wealth · NEW YORK, New York
Excellent

Investments & Wealth · Seal Beach, California
Excellent

Investments & Wealth · New York, New York
Excellent

Investments & Wealth · Conyers, Georgia
Excellent
Showing 135 reviews with 1 star · Clear filters
Michelle P.
Horrible customer service ….. long delays ….. and many loop holes just to get a response or resolution.
NATHAN H.
Mon colis a été perdu dans le transport et j’avais une preuve que le colis a bien été déposé mais alias a tout fait pour ne rien entendre. Je n’ai jamais revu ma paire de chaussures et encore moins l’argent de la vente.
Eian W.
Usually in the past I was able to transfer and cash out items sold to a checking account now one of the only options for instant transfer is PayPal. Transferred the cash out on a Friday morning and still haven’t received funds.
Ke H.
Your listing didn’t specify what should be included.
Dage G.
Worst app to sell on. Their fees are ridiculous, you get hit with fees to ship your item back if it’s claimed to be a replica, and their support team takes forever to get back to you. Don’t sell on this platform you been warned
TDC HOLDINGS L.
#1 worse app to sell anything. They will reject any and everything you sell for no apparent reason, no matter if it’s 1000% authentic, and you sell it with the receipt, and a picture with you buying it at the store. They will claim some fake reason like “craftsmanship” to reject your item, then charge you a $15 return shipping fee. I’ve been charged this fee more than 50 times and not once was I provided a valid reason as to why. RUN far away and use stockx or eBay to sell. Alias / Goat are a bunch of scammers. They need to fire all of their authenticators and only allow new authenticators to verify after being throughly trained. I recently sold an item and Alias rejected it for the same bs “craftsmanship” reason, even though the pants were brand new, sealed, and 100% authentic. I’ve had this exact style in the same and different sizes, pass verification but for some reason they rejected these. After I got them back today, I checked them out with a flashlight and a UV light and they’re flawless, not a single defect, all tags and logos are intact and no loose stitching or any obvious irregularities. I’ve missed out on so many sales because of these jackasses. And not to mention the time, labor, shipping supplies and gas spent. When I think about it, their verification analysis is all discretionary and not actually based on any qualified research, aside from comparing items to a picture of the product and whatever idiot that’s inspecting our items sees. There’s no technical skill involved. No one at ALIAS has any idea what they are doing. ALIAS IS THE WORST APP.
Nathan O.
stop charging me for fakes when i didn’t know and charging me 15 bucks every fake and you have yet to ship one back yet?
Samuel W.
Sold a pair of sneakers and shipped to them, they came back saying it was used and dirty and showed me a few pictures which was odd to me because my shoes were new. So I didn't want the deal to fall off so I offered 5% discount as they suggested to the buyer, but the offer wasn't accepted. So I have a free consignment of one month but during this time they sent me reminding email perhaps more then twenty times saying my free consignment will end soon. So I have it shipped by to me and what a surprise, the shoes are clean, unused, new which is totally different from the picture they showed me. I wish I can post the pictures here and show you all.