aliasReviews of alias.org

You guys haven’t returned my order.

Hello, Alias ​​management, please note this is a serious matter. I sell shoes through Alias ​​while in Thailand, and you are not issuing tracking numbers, customer service is not replying to my emails, and contacting you is extremely difficult. I am very disappointed. As a result, I have sent numerous emails to you regarding orders 882094637, 518293653, and 345429208, but have received no response or resolution, causing these orders to expire. I have received fines and points deductions from Alias, which is very unfair. Order 373063255 was sold to Alias, but the money doesn't seem to have arrived in my bank account. Please check. My account number is: sean2rainie. I hope you can refund my points and not deduct the 10 $, as the problem is not that I refused to ship the goods. Thank you.

Ne faites pas confiance à ce site et j’aurais dû regarder les commentaires avant de m’inscrire

I sold a pair through Alias that failed verification for “box not fresh / badly damaged,” despite the shoes being fine and the box flaws appearing to fall within Alias/GOAT’s own guidelines. The bigger issue was what happened after the fail: • Support responses took multiple business days • Replies were copy-paste and didn’t address the specific questions I asked • Everything was deflected to a vague “warehouse decision” with no photos, no detail, and no appeal I also tried to discuss this in the official GOAT/Alias subreddit, but posts about seller experiences like this are removed and redirected back to support, which means there’s effectively no public forum for sellers to compare experiences or flag issues. Whether this is inconsistency, subjectivity, or just poor seller protection, the result is the same: sellers carry all the risk with zero transparency. I’m posting this so other sellers factor in: • Subjective verification outcomes • Long support delays • No real dispute or appeal process If you’re selling on Alias/GOAT, document everything and understand that once the warehouse flags your item, you have no recourse.

I bought a Fear of God hoodie on GOAT and sold it on ALIAS (GOAT’s platform for selling) but when they got it, they said it couldn't be sold because of scuffs. I got it from them, never wore it and sent it right back to them in the same packaging. Then they charged me for shipping. These sites are horrible. NEVER use them!!!! Way more components here that add to their unscrupulous practices and horrible customer service that are too many about which to write. Just don’t do business with them!!!! EVER!

I sent a parcel and a week later they said I cancelled the order on my side when I never did and I now have no idea where my package is and the customer service is hard to get through as they have no number and when I did get a reply they were no help at all

Don’t ever ever ever use this service Two authentic items returned one due to a smell that took 7 days to get to them ummm 🤔 Charges for a £96 item - $43 by alias. The DHL return cost £86. Not once but twice on two different items. I’ve never ever seen something so outrageous. DO NOT USE EVER!!!

I said it was a damaged box, I don't know what they must have done. I said it was a damaged box, and these pricks must have manipulated the system, changing it to, like, a good box. And then, it got flagged for being a damaged box, a destroyed box, when I clearly said it was a destroyed box in the first place. And it got sent back. Twice