aliasReviews of alias.org

They rejected a pair of shoes stating that they were “used” but could not tell me WHY they looked used. The pair of shoes were unique and had an unkempt style to begin with. Even in email conversation an agent mentioned that I said the shoes were “only tried on once,” which I NEVER SAID. Now the shoes are sitting in consignment as “used” when they were NEW, which is a huge inconvenience for me and the buyer. This is blatant confusion on your part especially since yall somehow said that I said the shoes were tried on?!? Come on.

You lost my shoe and are taking over 2 weeks to help

My shoes were all brand new with no defects, however it always verify issues out where I would need to ship my shoes back and pay fees. Not using alias again

told me i'd sold the wrong shoe because of a manfacture date even though it's the same SKU - then had to pay for the shoes to be shipped back to me and wouldn't reimburse me. Don't sell through Alias

You stole my order. I properly shipped and did everything correctly and customer support said they received an empty box. Other than that Alias is a good platform

Trash company. Wouldn’t trust them.

You sent too many emails. It's annoying

You all can’t verify anything correctly, especially clothing. Customer service takes hours on hours or even days to get back to me. Had to wait well over a week for a resolution. Not being able to call anyone is absolutely ridiculous. Your customer service team does not communicate with each other. Absolutely atrocious