Al Haram TourReviews of alharamtour.com

Response from Al Haram TourJul 27, 2026

Dear Valued Customer, Thank you for taking the time to share your feedback with us. We are delighted to hear that you had a good experience and that you were satisfied with your flights, hotel accommodations, and their convenient location near the Haram. Providing a comfortable and hassle-free journey for our guests is always our priority. We also appreciate your comments regarding the transportation. We understand how challenging the hot weather can be, and we're sorry that the air conditioning did not meet your expectations. Your feedback is valuable, and we will share it with our transportation partner to help improve the experience for our future travelers. Thank you once again for choosing Al Haram Tour. We look forward to serving you again on your next journey. Warm regards, Al Haram Tour Team

Response from Al Haram TourJul 3, 2026

Dear Mr. Asif, Thank you for taking the time to share such a detailed review of your Umrah journey. We truly appreciate your honest feedback. We are delighted to hear that you had an exceptional stay in Makkah and enjoyed the hospitality at the Movenpick Hotel, especially the excellent service and the variety offered at breakfast. We're also pleased to know that Huraira was able to assist you in finding the best rates and stayed in touch throughout your journey. Your kind words about his dedication mean a great deal to us. At the same time, we sincerely apologize for the inconveniences you experienced. We understand how frustrating it must have been to wait for your airport pickup and later for your transfer from Makkah to Medina. We also regret the confusion regarding the bedding arrangement in Makkah and the housekeeping issue you encountered upon arrival at your hotel in Medina. These are certainly not the standards we aim to deliver, and your feedback has been shared with our transportation and accommodation partners to help prevent similar situations in the future. Despite these challenges, we are grateful that you still enjoyed your overall experience and rated your trip 4 out of 5. Your feedback helps us improve our services and provide an even better experience for our future pilgrims. Thank you once again for choosing us to be part of your blessed Umrah journey. We look forward to serving you again and providing you with a seamless experience from start to finish. May Allah accept your Umrah and bless you with good health, peace, and many more opportunities to visit the Holy Cities. Warm regards, Al Haram Tour Team