Phillip J.
Only received 1 of my meds 2 weeks…
Only received 1 of my meds 2 weeks later and I still dont have my 2nd medication and no tracking for it.
Response from algorxSep 17, 2026
Hi Phillip, we’re sorry for the confusion. We looked into your order and it was placed just 5 business days ago. Pharmacies operate on business days, and you’ve already received one of your medications within that timeframe. When an order contains multiple medications, they may ship separately and arrive at different times. We communicate this throughout our post-order communications multiple times because medications can be fulfilled by different pharmacies. Generic medications are typically already in stock, while many compounded medications must be prepared specifically for your prescription after the order is placed and can take longer to ship. If you ever feel an item is outside the normal processing window, please reach out to us at [email protected]. Our support team responds within the day and can quickly check the status with the pharmacy, provide an update, and resolve any issues. Reaching out to us directly is always the fastest and easiest way for us to help.




