Pankaj K.
This indeed is totally useless and…
This indeed is totally crap and useless.They want you to change the timezone of your computer to Central Time Zone because they wrongfully believe that this will somehow magically make their software better. Ninja trader provides all these tools for free. They cluttered my entire computer with hundreds of small exe programs, and made the chart look like a clutter of very small dots. Upon requesting a feature, these guys turned angry and ended my trial un-professionally which I was never going buy anyways. I un-intstalled this garbage on the same day as beginning of the 30 days free trial. ----------------------------------------------------- Based upon this individual's reply, anyone can clearly see who should be banned.
Response from AlgofuturestraderMar 2, 2025
This is yet another misleading review from the banned trader PK. One of multiple defamatory reviews he has attempted to post, with the clear intent of damaging our reputation and business. Before launching his campaign on Trustpilot, this individual even sent an email threatening to harm our business unless his trial was reinstated. His claims, including mandatory timezone settings, false accusations about hundreds of exe software installations, and baseless statements regarding NinjaTrader incorporating our technology, and banning him in anger, are entirely fabricated. His frustration and attempts at defamation stem from being removed from discord and the products, after the community, having witnessed his rude, abusive and toxic posts and disruptive behavior, unanimously rejected him. As a result, he was removed from Discord, blacklisted, and had his AFT trial revoked—all within a few hours of joining. His conduct included excessive support demands, abusive, rude and self-entitled, showing a lack of basic technical competence, and an inability to follow fundamental trading or software setup instructions. Despite being politely informed of his removal via email, he proceeded with a smear campaign. This individual has demonstrated little technical ability, struggling with even the most basic tasks such as downloading an installer, creating a chart, or configuring data in NinjaTrader—failing to grasp simple concepts like the need for historical data to generate bars. Our optional timezone recommendations, which he also misrepresented, are clearly documented for reference: 🔗 https://algotradingsystems.zendesk.com/hc/en-us/articles/34589465137165- Community and Trial Guidelines: No toxic behavior or disruptive individuals – We maintain a high-quality, professional trading community, and do not tolerate hostility, rude or toxic posts No excessive support overhead users – product trials are designed for traders who can follow basic guidance and demonstrate competence with Windows and NinjaTrader. Stoic pragmatic is the mode not emotions and anger or other- trading is a business...bests served with android like ambivalence to win and loss so - emotions anger are not part of the culture or business. While Trustpilot has refused to remove this defamatory misleading review, we remain unwavering in our commitment to protecting our community and fostering a welcoming, professional, and productive trading environment. Those who genuinely engage with our products and community know the truth. high trading IQ community. Upon signup, we clearly outline our rules and expectations, which must be accepted before joining. These serve as a filter, ensuring that members meet a minimum skill and trading experience threshold to foster a high trading iq community. fully committed to attend the zero to hero program in discord self assist + assisted 1 to 1 if required, - grab the wheel drive and learn by action, the basics progressively- no need to go under the hood open mind etc. While some individuals may slip through the net, this isn’t an issue if they are self-sufficient, willing to learn, and able to level up using their own skills, discipline, and trading intelligence. However, those who fail to adapt, refuse to follow guidance filter themselves and quit, those who disrupt the community with toxic behavior are kicked banned and blacklisted from all products as is the case with this trader. This Trust Pilot Fake Review situation presents a dilemma: allow toxic behavior to persist in exchange for maintaining a perfect rating, or remove disruptive individuals and risk retaliation. We choose to uphold the integrity of our community and the quality of our trading environment. Our focus remains on supporting serious traders—many of whom post live trading results with profits reaching up to $15K per day. (this trader wont be one of them...could have been...) They deserve the highest standards, both in technology and community culture.



