Clothing StoreReviews of alexander-hampton.com

Bought a little office desk item and they scammed me of my money and the item please do not shop at this store So the business wrote a reply but I did send a email and they never responded. Again please do not do business with this company

Very poor quality clothing - took over 6 weeks to arrive . Wrong size - this is a total rip off of website and not to be trusted at all . STAY CLEAR

Wanted to return a sweater that wasn't as advertised. Need to return to China with a postal fee of $50. What a rip off

I’m writing this review to warn other customers about my experience with Alexander Hampton. The shoes were extremely poor quality—cheap materials, uncomfortable, and nowhere near what was advertised. Unfortunately, the bigger issue came when trying to return them. The company promotes “free returns,” which is simply not true. Once you start the return process, you’re informed that returns are handled by a third-party fulfillment company and the customer is responsible for return shipping costs. This was never made clear at purchase and feels intentionally misleading. Between the low-quality product and the deceptive return policy, this experience was very disappointing. I would not recommend ordering from this company unless you’re willing to keep the product no matter what. Buyers beware—what’s promised on the website does not match reality.

I ordered a jacket from this Alexander Hampton online store almost 3 weeks before. And today it arrived. Meanwhile I also checked the reviews here on Trustpilot and I was pretty upset and disappointed after reading reviews. But was expecting maybe this time they will deliver a good product. The jacket was (and still) advertised as "premium leather" jacket. However, when I unpacked and checked the product, it's not premium leather rather artificial one, maybe a Rexine or something. No tags attached and only with one pocket inside but they advertised that they give with 2 inside pockets. I checked the material if it's original leather or not because I already have read the bad reviews. And guess what? It was fake leather. Never ever buy from this shitty online store! They do fraud scam or whatever you want to call it.

DO NOT BUY FROM ALEXANDER HAMPTON! The sweater I received (same as the other reviews- no tags, poor quality, not like the picture). They only offered a 15% discount because shipping to China would cost $50.00 and not guaranteed I would get a refund.

Scam! Let’s put these scammers out of business! Delayed shipping and false advertisement. Clothing not as pictured, is of the poorest quality and doesn’t have inner care tags (which is illegal in the United States) nor outer tags. You’re not able to verify material content or if the item is even new because of this, but you can feel the cheapness and see the off brand stitching with threads hanging. Items shipped from an Abby Adkins, a person in a warehouse in Chicago. They seem to have their customer service rep in China to detour you from returning their outlandish items that a 4 year old could sew. They will ask for pictures that they don’t want as an attachment and this process could take 3-4 days because of the time difference to the US. Their offer to you- 15% discount or return to China with $40-$50 shipping fee, the same cost as most of their items. Laughable! If you are not satisfied with either of these options and most customers aren’t, file a Dispute with your credit card company. Trust me, they’ve seen this song and dance before. And, if you have to, block their services so that there isn’t any funny business in the future.

You guys doesn’t deserve one star,nonsense.. Just playing with your customers money,listen if you guys should refund my full payment,if not there will be no peace,between me and you people..enough of this madness,from you people..I am very very disappointed with this company,rubbish.. My order number: #AH35987.. What is wrong with you guys,I am very very angry,I ordered size 11(46),still after all the delays,you sent a little size for me and I ordered a brown colour,u sent a black colour to me.. I am not happy with what I received,I am sending back the shoe..refund my money,immediately and I am returning the shoe,as fast as possible.. I am not happy at all,after wasting my time and money,I received something that is not okay,just spoiled my mood..pls refund my complete.. For more than one week I wrote to you people via your email,up till today,I haven’t received any response back yet from you guys,regarding my complaint or refund,what is wrong with your customer service team,I will not rest,until my money is refunded.. You guys are really playing tricks with your customers,this is unfair and unacceptable,respond and refund my money,if you people want peace,enough is enough..