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Clothing Store (alexander-hampton.com) has 394 customer reviews on Five Star Index, with an average rating of 1.5 out of 5.
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Lali
The shoes are super cute, I’d go up a size. I’m USA 8 1/2, I ordered a 38 it was tight! My bad, I should have ordered a 40.
Response from Clothing StoreJan 11, 2026
Hey Lali, Thank you so much for sharing your feedback. We’re happy to hear you loved the look of the shoes, and we appreciate you noting the sizing as well, it’s very helpful. Thank you for choosing Alexander Hampton, and we hope to serve you again soon 🙂
Edward K.
Order number#AH315349 Brown leather Jacket purchased just before Christmas and received today. I must admit that I was nervous as to what kind of jacket I was going to receive due to all the negative reviews on here and tried to cancel my order before it was dispatched however the company still went ahead anyways to deliver to which is why I am only giving it 4/5 Apart from this I was relieved to see how good the quality of the jacket is both inside and out. I'm delighted with it. Excellent for its price.
Response from Clothing StoreJan 5, 2026
Hey Edward Kelly, We really appreciate you taking the time to share this. We’re so glad you love your order and had a positive experience. Thank you for choosing Alexander Hampton, we look forward to serving you again soon :)
Elizabeth A.
I thought the sweater had a yellow stripe design because of picture. Loved the style so I was okay with yellow but when I got it the stripe is orange and I love it! Knew delivery would be long because it was imported. No issues following delivery process.
Response from Clothing StoreDec 24, 2025
Hey Elizabeth Anne, We really appreciate you taking the time to share this. We’re glad to hear you loved the style and that the orange stripe ended up being a pleasant surprise 😊. We also appreciate you noting the color difference from the photos, feedback like this helps us improve how we present our products. Thank you for your patience with delivery and for choosing Alexander Hampton, we truly hope to serve you again soon.
Geoffrey B.
Good service, although didn’t receive a confirmation but on contacting got quick and efficient replies. Quality of the sweater was really good. Always go one size more though.
Response from Clothing StoreDec 12, 2025
Hey Geoffrey, We really appreciate you taking the time to share this. We’re so glad you love your order and had a positive experience. We also truly appreciate your feedback about not receiving the confirmation email. I’m sorry for the inconvenience this caused, your comment helps us improve, and we’re already working on making our notifications more reliable so future orders feel even smoother. Thank you again for choosing Alexander Hampton. We’re grateful for your support, and we look forward to serving you even better next time :)
Georgie
Editing my review solely based on customer service. Quickly resolved my complaint and prompt friendly service.
Response from Clothing StoreDec 9, 2025
Hey Georgie, We're really sorry to hear about your experience. That’s not what we want for our customers. Please could you email [email protected] with your order number and the subject “Trustpilot Review.” We’ll take a closer look and make sure you’re fully satisfied with the outcome :)
