Clothing StoreReviews of alexander-hampton.com

Ordered some goods from them. The promised delivery date came and went. When I queried the whereabouts of goods, I got answers such as: Having delivery issues, then the goods are with Royal Mail. I asked for a refund, and all I got was silence. I asked for a refund again, then silence. Be aware of the appalling customer service from these people.

The most evil deceptive misleading company I’ve ever dealt with. Even though you would spend hundreds of dollars on shoes, none of them are American sizing so they will not fit and when you try to return them, they will try to make you spend triple the amount to send back to an international address. Having to pay for customs because their sizing is anything but correct while they force you to send them photos so they can attempt to correct their sizing issues should be illegal.

Absolute sham of a site, ordered a jacket for my husband last year, the start of November, when it finally arrived, it looked nothing like it’s pictures and was pure cheap looking. Emailed them about a return policy, was told I could either keep jacket and get small percentage of the money back, or return at my own cost, so I did, and cost me over €30 to return, 6months later and several emails to the company asking, where the hell was my refund, the jacket only arrived back to me again the other day. I’ve had no reply back from the company from a few weeks back, so I doubt I’ll get one either for asking why the hell have I got it again and still no refund. Bottom line, DON’T order from this sham of a site…

Después de mes y medio no han enviado el.pedido.He reclamado y dicen que está entregado y es mentira Atienden con una maquina y nadie lee los mensajes.Una estafa

I ordered over $200 in items, jackets, shoes, etc. I never received them, lost in shipping. Customer service responds to email, they keep saying they will send replacement order. Never shipped. Asked for a refund, they just say they'll check with dispatch to ship the replacement. Going on since December. June now. They are scammers. Stay away!

Same experience as other reviewers. Shipping took forever. Received three pairs of shoes that were not what I ordered. If I returned the items received, they said it would cost me most of my refund to ship items back to them...their mistake but I would have to pay return shipping. In the end I got 15% refund and 3 pairs of shoes I can't use. Terrible experience.

They shipped wrong item. Said they would resend new and correct size. Nothing. I email them 69 days later. Oh sorry they say item is discontinued but here is 15% off next order. Sorry. There won’t be a next order Not a good company. You will lose if you order from them I did

The cust srv sucks. It took over a month to get order. Shoes nowhere near colir shown & run very large. It has been 3 months, getting the runaround from rep that had interest in helping. Return policy quoted as reason for no return. I met policy online but they came up with an entirely different policy: keep shoes i can't wear + 15% refund or for full refund send to China. I would go barefoot before I order from this joke of a company. The brands should pull away from doing biz wuth them. BBB & contacting brands is next. No company sd get away with this pitiful way of doing biz. Ladies...RUN LIKE HELL. I didnt even want to give them 1 star. This is a 1st. ITS A JOKE. ITS A SCAM. ITS GHETTO. COMPANY SHOULD BE PUT OUT OF BIZ.