Kwai
Terrible return set up can not get return to Submit/no live customer service. I was excited due to the clothing…
I was excited due to the clothing styles and quality, but it has been over a week and I have not been successful at returning one of the 3 items ordered. I have emailed their customer service and it is as if they have not even read the email when you read their answer. Very disappointing. I have left my phone number, as all I need is a RA number to send back. When the submit button on the create a return just sits there and will not complete the request for return an address in Shopify comes up. I may call and make a complaint to Shopify if I can not get this resolved.


