AldoReviews of aldo.com

I had a very disappointing experience with ALDO’s online store. My order was supposedly delivered on March 22nd, but I was never informed at the time. I only became aware after I contacted customer service on March 26th to follow up. After several emails, they insisted the package was delivered and refused to offer a refund or take further responsibility. It feels like once the payment is made, the customer is no longer a priority. This experience has left me without my order and without support. I expected more from a brand like ALDO and won’t be purchasing again

I am extremely disappointed with my experience. Orders get canceled without any clear explanation, and the customer support team shows no interest in resolving issues. Their lack of care and assistance is unacceptable. Additionally, I’ve noticed discriminatory practices that make this service feel unwelcoming and unfair. I do not recommend this to anyone who values respectful and reliable treatment.

Zijn oplichters! Ik had voor ongeveer 130 euro aan laarzen besteld en heb een ringetje ontvangen. Hierover mailen heeft geen nut!

I ordered the pink glinda purse. It took about a month to get here and it's in pieces. I don't know how they managed to break the handle and bust the chains it comes with. It's dirty . Looks used. I wish I can post a picture. Even the bag it's supposed to come in is dirty and wrinkled.

No compréis online. TENDRÉIS QUE PAGAR LA DEVOLUCIÓN VOSOTROS. Si estáis en España tenéis que devolverlo con dirección en Portugal!! EVITADLO.

I bought a handbag for my mum's birthday. Paid excessive next day delivery fee. Yet, after 2 days Aldo did not post my item. I had to reach out to them. They claimed that they did not know what happened from their end. I had to contact them that I purchased a bag from them before they even posted it. I am yet to receive it. The birthday I bought the bag for has even passed. Avoid this company

High delivery and return charges compared to other companies. No response when I emailed queries to them twice. I think Aldo needs to work on their customer service. I won't be a returning customer.

I bought two shoes from Aldo and used one and kept the other in hopes of wearing it on a more formal occassion. When I wore it my bad luck was that it rained and I tried to protect my new shoes but still got a few drops on it. After drying the color of the drops did not go away and the shoe is ruined now with black spots. Called Aldo and since it was more than 3 months that I bought it they did not even want to do anything about it or even try and provide an alternate. All I got was a promo code which I declined because I am never going to shop from them ever since they don't stand by their products. And it was not a cheap shoe by any means.