Mrs W.
Very poor quality
Shoulder bag bought Very poor quality. Very disappointed. Price was £65.99 .
Aldo is listed under IT & Communication.
Aldo (aldo.com) has 59 customer reviews on Five Star Index, with an average rating of 1.6 out of 5.
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Mrs W.
Shoulder bag bought Very poor quality. Very disappointed. Price was £65.99 .
Ijeoma S.
Had a very bad experience with ALDO. Saw a bag ,no specifications like size dimensions and all.i decided to order anyway. I ordered it came very small.I started return same day,got a notification they have received the item,yet I didn't get my return.i had to chase them for extra 5days ,in-between I was asked to send proof of return email amd receipt whichi did(which they should have,cos they sent the return email).After a whole 5days I got a refund of £9 short of total sum i paid. I had to start another chase,they came back saying they had to deduct both delivery charges and return charges..never ever had that experience with any brand or company. Anyways my first and last buy. Won't be patronising again. Bad customer service Unfair return policy Awful service
Josh
Signed up on a misleading offer. 15% off wasn't actually valid - illegal. Then was promised all my data would be removed. Since then had 14 emails, and 7 texts. Complete assessment, pointless customer service and frankly incompetent company.
Anna K.
I had a very disappointing experience at the Aldo Rosebank store. I went in to exchange a bag I bought last month after noticing a small defect. The store manager, Tumi, was unhelpful and extremely rude throughout the process. She made me wait in the store for nearly two hours without any clear updates, and her attitude made the experience even more frustrating. Customer service should be about helping customers feel valued, but instead I left feeling dismissed and disrespected. Aldo is a brand I’ve trusted for years, but this experience has made me question whether I will return to this store again.
kaffy A.
This is the worst experience I’ve ever had at a store.I went to the store “Aldo” to get a shoe and within 24 hours the leather of the shoe was already peeling off. Took it back and they said they can’t do anything about it. To make matters worse, the manager was terribly rude. She also said I don’t have to be happy when I asked if the experience would make me patronize them again. She further threatened to call security on me. I really wished there’s anything worse than 1 star. Avoid Aldo (Katy mills) by all means.
K C.
Aldo is the worst shoe store that I have ever purchased from online and physical stores. This was my first time purchasing shoes from Aldo and it will be my last. I purchased shoes online from Aldo and that was a terrible mistake one pair that I ordered came dirty and worn the shoes were originally priced at $98.00 and was on sale for $75.00. I cannot believe that they would send customers dirty shoes without checking for quality control. What Business operates in this manner... horrible . I am done and will NEVER order from them again and this was my first time... I will take my business and money some where else... and sadly before this happened I was looking at another possible pair of sandals now absolutely NOT!!!!
Tatiana
Pedido CC5601AFE2 en la tienda on line Aldo Sandálias de plataforma em pele branco - ONUVIA ONUVIA121001043 Sandalias no estan mal, pero no son ligeras como dicen. Muy malo que todos tenemos en hueso en pies y no es correcto poner unos accesorios de metal justo sobre este hueso. Hace mucho daño y para andar imposible. He probado mi vecina y le pasa lo mismo. No me hace ninguna gracia con color que tenemos ir ahora a oficina de correos ( que tengo lejos) para devolver articulo, pagar 12 euros por devolver articulo que nunca puedo utilizar.
Noor
Got gifted a bag. Used for a while. The bag had poor stitching and strap snapped. Not worth the money. Avoid aldo bags