AldoReviews of aldo.com

I bought a pair of sandals from this brand, and they fell apart on the very first day I wore them. I expected far better quality from such a well-known brand, especially considering how expensive their shoes are. This was incredibly disappointing and completely unacceptable. I definitely wouldn’t recommend them.

My order was placed on 25 June 2026 with an assured delivery date of 2 July 2026. That commitment was not honoured. The delivery date was subsequently changed to 4 July 2026, and even today the shipment continues to show "In Transit" rather than "Out for Delivery." What concerns me even more than the delay is the complete lack of communication. At no point has anyone from ALDO, Shiprocket, or the courier proactively contacted me by phone or email to explain the delay, despite having my registered contact details. After repeatedly attempting to obtain information myself, I contacted Shiprocket customer support. During that call, I was informed that the shipment had gone missing within the logistics network but had later been located, and that delivery is now expected only by Monday. This information was never voluntarily communicated to me by any party involved. As a customer who has already paid ₹5,999 in advance, I find this lack of transparency, accountability, and proactive communication unacceptable.

am extremely disappointed with my experience so far. I placed my order over a week ago and have still not received it. There is no tracking system available, making it impossible to monitor the status of my shipment. I contacted your team by email and was informed that the order had been shipped and that the delivery company would contact me. However, I have not received any communication from the delivery provider to date. I sent a follow-up email requesting an update, but I have not received any response. The lack of communication and transparency regarding my order is highly unprofessional and unacceptable. I would appreciate an immediate update on the status of my order, including tracking information and an expected delivery date. kaur

I ordered some earrings online that where no return. Well, when I received them, they were all broke. I have repeatedly reached out my email and calling to no avail. I want to be refunded. I believe in a final sale but your product was defective.

No me gusta nada la política de devoluciones. No volveré a comprar por este motivo.

Waited 14 days and still no delivery!! Awful customer service

I baught online shoes worth of 200 $. After placing order there is no tracking on my order by app they called shop. Have to call them every time for status where you have to wait atleast 45 minutes. Still no solution. Hope they work on it.

Bought a few times from them, decent quality for the price...last experience it was horrible and its due to their (lack) of service for returns...After several emails to get the info regarding their contra-cost delivery service they offered me the label for return (8 eurs charge Spain - Portugal). All good, courier picked up the order and 3 days later they notify me that they cannot deliver because they cannot locate anyone at the address. Amazing!!!! so now l am left without the product and without the money and this all thanks to a company that doesn't value their customers enough to try an offer a minimal service. Will never buy again