Sevian A.
very bad and poor service.
very bad and poor service. they never pay attention to anything all they want to to collect money Not recommended for anyone
Al Ansari Exchange is listed under Banking & Money.
Al Ansari Exchange (alansariexchange.com) has 90 customer reviews on Five Star Index, with an average rating of 1.9 out of 5.
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Sevian A.
very bad and poor service. they never pay attention to anything all they want to to collect money Not recommended for anyone
Nour Eddin A.
The worst exchange company they are tell Lies to the people to take the visa card they scammed me and my friend
Mohd Kalim K.
Very unprofessional staff. I transfer money to India now 3 days no update. Manish kutain Ibrahim I speak to him he told he is manager and he don't know how to talk. Very bad behaviour.
Adnan A.
Totally fradya mafya Money fradya Unprofessional stalf in Al khail mall Al qouz. No manners how to talk I lost my money. I request to all who see my comment kindly don't send money thru al ansari exchange to save your money. After you lost money no one will hear you and no one will resolve your issue i lost my money. You guys safe your money from that dalal.
Sharon A.
**Absolutely Unacceptable – Al Ansari Exchange is Committing Fraud** I had an incredibly frustrating and disappointing experience with Al Ansari Exchange, and I feel compelled to warn others about their questionable practices. I sent 2100 AED as a wedding gift to a friend in my home country. Not only did the bank in my home country receive only **1500 AED**, but they also **rejected** the transfer because Al Ansari demanded too many corporate documents to release the funds. After **three weeks** of waiting, I was contacted by Al Ansari and told to come and collect **1500 AED** because the transfer didn’t go through. This means that I sent 2100 AED, and since the transaction failed due to their incompetence, I am being refunded only 1500 AED. **This is nothing short of fraud.** When I raised the issue and requested them to **internally review and investigate**, there was no sense of urgency or accountability. No one has escalated the matter, and it seems they have no intention of resolving this properly. I will be **reporting this to the police** and hope that a full investigation into Al Ansari Exchange’s practices will follow. I strongly advise against using their services if you care about transparency and integrity. **Avoid at all costs.**
AF
Rubbish service with some rude incompetent staff at Mall of Emirates Al Ansari. Avoid The only exception is their supervisor Mohammed Lutfi. He is great and helpful so ask for his help if you get stuck with rest of staff.
Michele O.
Do not trust this exchange! I recently sent a huge amount of money and since they're strict in documentation, still I complied. It's been 5 days now my sister has not received my remittance. Beware! They have no local bank( from your country) tie up, they're communicating with 3rd party! Have asked if they can send an email to validate all our call discussion but they won't and it's against they're policy!
Ara D.
Not safety remittances..teller doesnt throughly check the details of the sender.. what if someone uses number and name without authority of the name their are using.what will be the cost.. terribly and worst whn it comes of safety both parties.. i am very not happy.