S B.
AKC Shop— Not A Trim Online Shopping Experience
UPDATE: Email promptly received from AKC Shop, refund for missing item looks like it will take place in less than “several weeks,” it states refund should show up in 3 to 5 business days. Cumbersome and not a trim online shopping experience. Can take “several weeks” to get refunds has been explained to me. When needing to follow up on an order placed for pet products, I was shocked that I was transferred to speak with a third-party company, Third Party Pet (see review), who wasn’t disclosed on the AKC shopping website but fulfills the particular items I ordered. An oddity, this same third-party company handles avenues of business for AKC...a relative? Currently working with AKC for refund on item missing from order, forthcoming update. An upside, AKC employees answer the phones.