Book airport shuttle service at over 2,000 airports worldwide for rides such as shared ride vans, private vans, sedans and limousines.
AirportShuttles.com (airportshuttles.com) has 36 customer reviews on Five Star Index, with an average rating of 1.1 out of 5.
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GMG T.
Dear Team, We have previously received your orders for transfers from Los Angeles Airports through our partner Jayride, but since they have not fulfilled their obligations to us and they have a debt of $ 1780. and we found out that you and Jayride are the same company. Shame on you!
Darshan S.
No payment to the supplier, owe us almost 100,000 USD, file a bankruptcy, huge fraud.
David S.
The company filed for Chapter 7 bankruptcy. They screwed along of customers and companies that did their transfers.
Arie
Shuttle didn't show up, no refund issued. Customer service is impossible to get hold of. Avoid this company. For those trying to get a refund, try the following email addresses: jean AT airportshuttles.com Mamunur AT airportshuttles.com rebecca AT airportshuttles.com brian AT airportshuttles.com contact AT airportshuttles.com info AT airportshuttles.com I believe their office number is: 954 722 9902 When I tried to call the receptionist was very avoidant and could not confirm that this was the correct number for airportshuttles.com or not.
Tim
We booked for a drive at Antalya airport in Turkey through Airportshuttle.com. We paid and received confirmation number by a company in Antalya called Rush Services LLC. Upon arrival and expecting a meet and greet service as advertised, there was no one waiting for us. The number given to us was not answered nor were emails. Eventually many emails to Airportshuttles.com were never replied to even though it said our email was received. To be left stranded in a country that we were never to before was extremely disappointing and frustrating, and then ignored when trying to get an explanation just makes things worse. Do not use this company to plan for transportation purposes. You will be disappointed
Melissa M.
SCAM!! Booked a shuttle that was due to collect us in Brisbane after 31 hours of travel. Shuttle never arrived - we had already paid in full. We've tried to get hold of the company with no response at all. We were stranded as a family, I had 3 exhausted children. The lack of response has been so poor!! I would expect a refund as common decency, however clearly they do not care about their reputation or what's simply right and fair. I would highly suggest you do not book through them.
Heather D.
Terrible service! Our driver never showed up to the airport, and when we called they hung up on us! Never use this service!!! I tried to contact them via email since they would not answer my call and received the email that they had received my request, but never heard back from them. We had to hire a totally different service while we were in the country! It was a complete nightmare!
Chris
Avoid at all costs. They are a car hire broker rather than direct provider. Needless to say the car never arrived and I was still charged. When I called to ask where the car was, the actual car provider (SmartRyde) was not able find my booking. I have since submitted a refund request to AirportShuttles without any response.
