Airportrecovery is listed under Airlines & Air Travel.
Airportrecovery (airportrecovery.com) has 207 customer reviews on Five Star Index, with an average rating of 3.2 out of 5.
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Tom B.
This isn't a real company. They don't respond to you other than if you pay money, they call you pretty quickly and let you know that 'they're starting to look for your item'. Then you get emails saying they're still looking for your item. When you message them via chat, you get ignored. Save your money
Kristin K.
Safe your money. My luggage was found by airport staff 3 days ago and even though I notified the company they keep on sending me AI generated messages about their dedikation and that they are still working hard trying to find my luggage. The luggage was not retrieved by the company and there was no possibility in getting a contact to a human through telephone or email
P. C.
Achtung Betrüger! beware of scammers! attention aux arnaqueurs! attenzione ai truffatori! cuidado con los estafadores! pas op voor oplichters! остерегайтесь мошенников! остерігайтеся шахраїв! vær oppmerksom på svindlere!
Josh A.
Would Give 0 stars if possible. I gave them exact times and location of where the item was left, but 20 days of nothing but AI generated messages. I got in touch with the airport lost and found and it had been there for days. Save your time and money and just do it yourself.
Jon S.
total scam. they don't look for your item. they never pick up the phone (ever). The live chat is not real. my item was sitting exactly where i told them it was left and they said "after working with all of our agencies we cannot locate it". I returned to the airport the next day and found it in 3 seconds.
Ben K.
COMPLETE SCAM!!!! Do NOT use this service, they will not help whatsoever. Please please please never use this service !!!
Per C.
Impossible to get in contact with. I tried to cancel my service (within the 2h window) without any kind of recation/ confirmation from their side. In the meanwhile do they spam you for weeks with positivt emails on how close they are to find your obejct for weeks. Without any kind of sucess. I had tho use the credit card company to get my money back.
Taylor A.
I asked them to help me get in touch with Delta- they claimed they prioritized and were doing everything they could to search for my wallet via a series of automated emails. On my return flight I stopped by the Delta office. They'd had the wallet the entire to me and no one had ever reached out. I only got automated responses for 4 days when I attempted to demand a refund.
