Alex
Have parked here two times...
Have parked here two times, reserving online in advance both times. Once with no issues, shuttle came fairly quickly. The other, I waited for over 20-25 minutes with no shuttle arriving to get me to LAX. Given I was close to missing a flight, I debated taking an uber/lyft. I called the operator who told me a shuttle would arrive in under 5 minutes, so I waited...another 10 minutes...before one arrived. Given the lovely LAX traffic loop, I ended up leaving the shuttle at the first terminal and running illegally through roads meant only for cars in order to get to my terminal faster. Not fun. Also - how are these parking spaces so laughably small?? NO ONE parks within the lines.
Response from Airport CenterSep 14, 2018
Hi Alex I apologize that we have failed to meet your expectations for prompt pick-up. We are working on solutions to provide a better experience for our guests. Your feed back is very important to us, please feel free emailing me at [email protected]. Now we are picking up and dropping off customers downstairs which is very convenient for our guest. Thank you, Ray
