Airport CenterReviews of airportcenterparking.org

Never again.

The prices and availability are great especially compared to all other parking lots. However the return pick up at the arrival terminals are terrible. Waited an hour before deciding to spend the extra money and take an uber to the lot. You have been warned

This lot is close to the airport so it is convenient but the spaces are so cramped you can barely and many times not be able to exit your vehicle after parking. The first officially available spots are on the forth level so you must drive in circles four times just to get to an available space. The elevators are extremely old and beat up and frequently out of service which means you will need to carry your luggage down a minimum of four flights of stairs. Add the door dents from the ridiculously tight spaces and this lot may get two stars on the best day. Van service going out is pretty good but on the return trip I have waited as much as 45 minutes for a pickup depending on time of day.

Most of the elevators were out of order. We had trouble even making it downstairs to the shuttle area. On return, we found that there were two floors with the same label, so we wandered around for 15 minutes trying to find our car and wondering if it was stolen (before finding it exactly one floor below - on a floor with the same floor number as the one above!) Finally, the checkout staff didn't know anything about our prebooking / prepayment and much confusion ensued as we tried to leave. On the plus side, the staff was very friendly and helpful.

Had to park on top level 7 because "reserved" floors 3 and 4 made 5 and 6 packed... 3 and 4 were 10% full..... Then elevator on west end (main) was broken for the 3rd time in the last 4 months.... looking for a new parking spot after 20 years!!

They would not let me use a Groupon that I purchased. I was told the company was under New Management and no longer accepted the Groupon.....

I PARK HERE AT LEAST 10 TIMES A YEAR AND THE ELEVATORS ARE NEVER WORKING. WHEN YOU TRY TO TALK TO ANY STAFF MEMBER, NOBODY WANTS TO HELP YOU AND TRY TO GET OUT OF IT AS SOON AS THEY CAN. VERY POOR CUSTOMER SERVICE AND EXTREMELY POOR MAINTENANCE OF THE BUILDING