Frances
This was a very convenient parking lot …
This was a very convenient parking lot for a first timer but I would make a couple of suggestions. You need to let people know what to expect when they approach the garage, like the very steep ramp that you drive up. You need to let them know about the different levels of parking for certain terms. I think I went around in circles for 10 to 15 minutes and it wasn't until I found an employee that I was told that the parking lot spiraled up to the level I needed to go. And it would have been helpful to know that your business had no central office to check in with . This lot was recommended to me by an acquaintance who uses your lot often. And I would use it again, just introduce a little more customer friendly hints. Thanks for everything.
