AirGigs.com is where producers find & hire award winning session musicians, vocalists and recording engineers online. Listen to audio samples, read reviews and connect with top artists. AirGigs launched in 2012 as the first marketplace for hiring professional session musicians, vocalists and audio engineers online. They give creators direct access to world class studio talent - anywhere there’s an internet connection! Songwriters, music producers, bands and creatives can hire talent to enhance their existing productions, or they can produce an entire song from composition to mastering completely online. The company’s founders are musicians and engineers passionate about opening up new opportunities for music creators and working musicians.
AirGigs (airgigs.com) has 51 customer reviews on Five Star Index, with an average rating of 3.9 out of 5.
Also known as
airgigs.com
Website
airgigs.com
Category
Video & Sound
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 18% of reviews.
Latest
Most recent review: September 2026.
Edits
Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
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As with Jade (reviewer below), being part of her team is amazing, we're a little team who write and compose music. However after all our hard work and effort, it is clear to see that it has all gone to waste. So we are left with no choice but to use platforms like trustpilot to protest. We have emails and screenshots from both sides which includes conversations via email and Instagram. We have not been paid one cent for over 7 songs. I am standing with my team manager and we will fight till this is resolved.
Response from AirGigsOct 16, 2023
This person was never a member of AirGigs.com. As they mentioned, they are connected to the December 22, 2022 review posted by “Jade” below, but they never created an account with us.
It’s unfortunate that review sites do not have more checks and verifications in place, and allow just about anyone to sign up and slander good businesses. Angela, one of AirGigs’ co-founders, flagged this review as false and contacted this review site to address it - to no avail.
AirGigs has a responsibility to keep members of our community, and the larger music community safe wherever possible. As such we have a zero tolerance policy for scams, fraud, harassment and falsifying personal information.
If you have any concerns about the trustworthiness of using the AirGigs service, please ask real members of the community about their experience. You can also email us at [email protected] with any questions or concerns.
JA
Jade
Airgigs Dishonesty, Not Paying Sellers
Hi everyone, my name is Jade, I am currently a seller on Airgigs.com, I've been doing good business with clients there however, I'm not getting paid. At first the payment via PayPal a total of $510.00 I couldn't withdraw so I refunded it to airgigs and asked to have the PayPal account updated. They so did and my orders waited 3 days to be cleared, 3 days passed, and it went to the Awaiting Approval Stage, it eventually got passed the approval stage (a total of $1168.75) was ready to be withdrawn however on their website it shows that payments take 24 to 48 hours. 48 hours passed and no withdraws have been processed. Not one cent was paid. I eventually got onto the client and explained my situation and told them that they weren't allowed to use any of my work until I receive payments. The client then reached out to them on Instagram (I have all the screenshots) to explain to them the situation to get this over with. No assistance was given, the client provided down to a picture of their credit card including the cvv at the back which is a bit fishy and filled out a credit card authorization form. Still nothing was done. They eventually banned the client, luckily, they were able to exchange an email with me to contact them and send me all the information details. My advice is do not trust this site at all. Only when i get paid is when i will remove this review.
Response from AirGigsOct 16, 2023
Shortly after joining AirGigs, the system detected multiple instances of attempted fraud on this person's account. We requested additional profile and ID verifications, to which they provided a fake ID. We suspected that the payments they received were made with stolen credit cards, and later we confirmed that. All payments were promptly returned to the original card holder and their account was blocked and banned.
AirGigs has a responsibility to keep members of our community, and the larger music community safe wherever possible. As such we have a zero tolerance policy for scams, fraud, harassment and falsifying personal information.
If you have any concerns about the trustworthiness of using AirGigs.com, please ask real members of the community about their experience. You can also email us at [email protected] with any questions or concerns.
RG
Ruby G.
Buyer Beware!
Sept 8/2022. If you are looking to get instrumental tracks made for your songs. Please be aware that the musicians on Airgigs and other music recording websites in the USA ONLY WANT YOUR MONEY! They demand your Credit Card UPFRONT and If you are NOT SATISFIED with the work a musician has done they won't care and You Will Not get a REFUND! For example one musician named Sam Tuten on Airgigs.com did NOT COMPLETE an order. He decided to CLOSE the project instead and Airgigs.com sent a email to the buyer claiming it was delivered. He was given a chance to redo the instrumental track but he REFUSED. I paid $972.60 CA and got NOTHING DONE! This guy has issues with money and women! So Please Do NOT HIRE this guy on Airgigs.com...Ruby
Response from AirGigsSep 25, 2022
Hi Ruby, thank you for your feedback. We reviewed your session with Sam, and unfortunately it did not qualify for a refund. That said, the demos are yours to use free and clear!
Respectfully, Sam put in over 15 hours on your project from his professional recording studio, created two entirely different full production demos, communicated very promptly and tried to accommodate all of your requests.
This was also not first time hiring Sam, or using AirGigs. On your last project with him, you gave him the following public review:
“Review By: Ruby G. Oct 29, 2021
Thank You so much for all your help and experience. You made me sound so good. I was really impressed. I have more songs just waiting to be heard. I really enjoy writing songs and being to able to express a talent that God gave to me. I am so Blessed.”
The proposal Sam sent for the recent session (08/2022) did not come with a refund option, due to time and costs required to produce your demos. We have no issue if clients and musicians seek to mutually cancel, but asking AirGigs to cancel on Sam, when he delivered a professional product at your direction is not something we can - or would ever support.
Musicians have been hit hard by the pandemic and general economy, and we couldn’t run a session musician platform where musicians work for hours without pay. Of course, if there were technical issues, or if Sam did not deliver your final tracks, that would always qualify for a refund.
When you reached out to us to cancel, the reason you provided for the cancellation was completely unrelated to the demos Sam delivered, or using AirGigs. Sam even tried to find a workaround for the issue you were dealing with.
We’ve been in business for almost 11 years, and we take pride in doing everything possible to facilitate a positive transaction for both clients and studio musicians offering services.
Just as a side note, we’ve only heard rave reviews about Sam’s work ethic, respect for clients and talent. We honestly found the accusations you made very out of touch with what we found while reviewing your session, as well as our almost 5 years of experience working with Sam.
We’re sorry you had a bad experience and wish you only the best moving forward on your music!
PA
Patrick
Airgigs Is Run By The Wrong People!
Hi, I represent a decent music promotion group, and since I signed up to "Airgigs", I've been treated unfairly by that platform's owners. They didn't let me feature any service as a seller neither collaborate with other sellers, neither gave visibility to my gigs, neither responded to my requests and emails although I was always asking to collaborate closer with them and asking for info. And against all odds, I got around 15 reviews of 5/5 before they suddenly close my account without notice and without a valid reason. I didn't do anything against their terms and conditions and I didn't contact them asking about anything. I just want to leave because I don't work at this level at all... I represent a music promotion team and we've been in this Business before that platform owners were born... And since 20 years of E-Commerce, we've never seen on the net less Business Oriented platform owners. Very weak in the Music Industry from every side, and very weak in running a Business from every side. If that platform has few good points, it's because of few good workers like us who signed up... But management and technically and generally speaking, that platform simply shouldn't be for such owners... Our services are crystal clear, we were selling with full 5/5 customer satisfaction and ratings... The only ones who aren't able to understand our services are the ones who don't understand well English, or the ones who don't understand enough in this Business and are not qualified to host this kind of Businesses in their platforms... Those who can't understand what's simply written will not be able to understand what will be told in a call or in any other way... Professional people mainly do Business in writing, especially from far distance...
Response from AirGigsAug 17, 2022
Hey Patrick, I believe our support desk attempted to set up a call to better understand your marketing services. Sometimes if services are not clear as to what will be delivered to clients, our admin team will take them down until we can learn more. This is to protect clients using the marketplace.
If you want to help us learn more about your services, please contact our support desk and we will schedule a call for sure!
JB
John B.
Be careful about your order
Be careful about your order! None of these folks are professionals and that's why they are here! A sound engineer that I hired was mental, kept texting day and night after the project was complete. A couple female vocalists sent me substandard tracks that are pretty useless. There are other sites better to hire musicians.
Response from AirGigsApr 27, 2022
Hi John, I’m truly sorry you had a bad experience with this mixing engineer, and we really appreciate your feedback. When you notified us about the issue I believe our support team responded in under 24 hours to your concern. I also believe you gave the engineer a positive review, so it seemed to us to be more of personality conflict or miscommunication rather than an issue with the quality of his work.
Aside from that situation, we don’t see any record of you receiving substandard vocal tracks, but Please feel free to reach out to us and explain what happened our your session. Our support team prides itself on being super responsive!
