airflysmart.comReviews of airflysmart.com

TOTAL "BAIT AND SWITCH" SCAM!

These folks are a scam!! Purchased my ticket and they said they tried to call me and that my flight is not confirmed. They don't answer my emails and they have my money and I don't have a flight? Sad to say, This is how american people and american companies operate anymore. Served this country for 21 years and run into more bull from those that no longer get punished for wrong doing. Im still trying to get my refund....

It is a scam. Do not trust them. I bought a ticket to the Dominican Republic for the price of 388.00 and ten minutes later they called me to say that this price was unavailable and the cheapest one would cost me now almost 600.00. Do not waste your time with these people.

Everything the other reviewers have said is true. airflysmart.com is a scam. I received an email on 3/8/23 of a confirmation with a reference number (for a flight booked 4 months in advance), saying etickets would be emailed separately within 24 hours. On 3/29/23 I checked and still had not received them so I emailed asking where they were. I never received a reply so on 4/29/23 I called. It was an automated message, never announcing airflysmart, it only asked for pressing 1 or 2 for your language choice. Once the agent answered they only gave their name and never the company name. One guy asked for my ref. number. I gave it and then it was silent for a minute. I asked if he was still there and he said he would have someone call me back in 7 min. After waiting 45 min. I called back. This time Elijah answered and after giving my ref. number he calmly told me most of what the reviewers said they were told. He said my reservations are not available and he could reserve flights double the price. I then confronted him and said, "so you are a scam. I read other reviewers words and you are doing to me what you did to them". He asked how it was a scam if my credit card had not been charged (which I had to check afterwards to be sure it wasn't). I told him "it is a scam when you mislead people into thinking they have flights that they do not have and that you know you are not really booking for them. Why do this to people if you are not benefiting from charging their credit card unless it is to get their personal info. and selling it or something else?" Then he tried to ask why I didn't follow up before today. I told him I did in an email and never heard back, and that is besides the point anyway. They purposely mislead people and leave people in a bind for a service they were counting on and made plans from. And then when the "company" is exposed they try to make the customer responsible instead of owning responsibility.

If I could have left 0 star's I would. I am so disappointed that your website is a scam. I looked for a flight, booked it and payed for it. After calling you website with a question I found out that the flight was not available any more at that price and it would cost me 100.00 more. But your website now was showing more flights for the same time at a even cheaper price. SHAME ON YOU, is all I have to say.

I book flights on Mar 5th, got what I thought was a decent deal. No followup up email or letter ever came. I called today, 2 weeks before I am to fly out and was told the flight was not available as of the next morning. This is not how 2nd part booking works, normally they will have immediate access to the same screens as the airlines. These people have no business being in business. I paid an additional 400.00 in order to get the seats almost 6 weeks later.

IT’S A SCAM!!!!!! I tried purchasing tickets with this website and got a great value. I received an email with a confirmation number but not the reference number which I find suspicious. When purchasing a ticket, you should receive an email with the confirmation and reference number of the flight right away. I search if this website was a scam and it was. I checked their website and found that the IP address was located in Germany. Also if you look at the bottom of the website their is a address where they are supposably located, which was a house in Maryland. Also in their website the have a WhatsApp number to contact which was another indicator that it was a scam. If a booking agency has WhatsApp as a phone number then it is definitely as scam. I contacted the number and they told me that the ticket were fully booked and that I needed to purchase another ticket. I definitely knew that this wasn’t right. They were getting furious. They kept pushing me to buy new tickets but I refuse which made them super mad. They said “it’s your lost,” and they supposedly refund the money. Thank goodness I used a credit card and was able to cancel before it was charged. Be careful with this website as this is definitely a scam.

They called me this morning talking down to me telling me I need to see how much other airlines are charging and they wont honor the booking I made with them saying the prices are increased. I had to call and cancel my credit card. I let my credit card company know they tried to scam me. They even had the audacity to call me a hour later talking calm saying they are trying to still help me book the flight.