Airfare.comReviews of airfare.com

When I booked the ticket it was not mentioned that it is luggage only booking. After booking within few minutes they called me to sell the luggage quantity which I can add with extra money. This is the main trick they play, they show cheap tickets and have hidden costs to add extra luggage. They will not return as they mentioned in the tems and condition (sepeate page) that it is non-refundable ticket. SO please be careful before purchasing tickets with them.

This is a legitimate business. The flight I booked was ticketed and I took the flight. I do not however recommend this website despite the slightly lower price I paid. I had a small problem with my booking. The reservation confirmation showed the correct spelling of a passenger name but the ticket showed an extra letter. Given the confirmation showed the correct spelling I assume the error was made by airfare.com so I called them. They wouldn't help and I bounced back and forth between airfare.com and the airline. At one point I was in a meeting at work and received 12 calls within 2 minutes. I didn't know who they were from so ended the meeting assuming it was an emergency. Turns out it was airfare.com and when I called back I was shouted at, told everything was my fault and I would have to pay penalties. The agent was easily the rudest customer service representative I have ever encountered, eventually I hung up on him to avoid further abuse. Airfare.com never adequately addressed my issue but it was minir so wasn't a problem when checking in. I will not use this company again because of their attitude to customers.